Junior UX Prototype Specialist

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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PRIMARY PURPOSE: The Junior UX Prototype Specialist transforms Sedgwick’s existing digital platforms into intuitive, clickthrough experiences that support sales and training opportunities. Using tools which include Axure RP, Supademo and Ceros, this role builds functional, code free prototypes that demonstrate product capabilities, guide conversations, and help the sales team deliver compelling, realistic demonstrations to prospects. The UX Prototype Specialist ensures demos look, feel, and behave like the real application-enabling seamless walkthroughs and user-centric storytelling.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Prototype Development

• Designs and builds high-fidelity Axure RP prototypes that simulate real product interactions, including:
  • Dynamic panels, variables and conditional logic, repeaters and data-driven widgets and adaptive views
• Creates user-guided software tours using Supademo to provide interactive, step-by-step demonstrations of product capabilities.
• Designs and builds interactive websites or presentations using no-code applications such as Ceros to support demo and storytelling needs.
• Creates reusable widgets, components, templates, and patterns that maintain consistency across all demo assets.
• Edits and prepares video content to enhance software demonstrations, presentations, and other digital demo assets.

Data Preparation & Scenario Modeling

• Collects, cleans, formats, and loads demo data into Axure prototypes to support realistic, story-driven scenarios.
• Designs and simulates complex, data-driven use cases including:
  • Multi-step forms
  • Role-based or permission-based views
  • State changes and error handling
  • Conditional branching user journeys

Responsive & Adaptive Experience Design

• Builds adaptive layouts that scale smoothly across desktop, tablet, and mobile so that demos present consistently across environments.
• Ensures interaction models and layout behaviors remain intuitive regardless of device.

User Validation & Iteration

• Conducts informal reviews and walkthroughs with internal stakeholders to validate flows and confirm accuracy of business rules.
• Gathers feedback and iterates quickly refining interactions, content, and visual behaviors to improve clarity and demo effectiveness.

Cross-Functional Collaboration

• Partners with product management, presales/sales, and creative/UX to understand feature intent, demo objectives, storyline needs, and success criteria.
• Aligns with teams to ensure prototypes reflect the latest functionality, terminology, and brand standards.

Demo Environment Maintenance

• Maintains an organized system of design libraries, shared assets, and reusable patterns to ensure efficiency and consistency.
• Regularly updates prototype content as product features, UI design, or workflows evolve.
• Documents interaction rules, component usage, and demo setup instructions to ensure scalability and knowledge transfer.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travel as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred.

Experience

Four (4) years of relevant industry experience to include at least one (1) year of Axure RP (dynamic panels, conditional logic, variables, repeaters, data driven widgets, and adaptive/responsive views) or equivalent combination of education and experience required. Experience simulating complex, data driven scenarios (e.g., forms, states, error handling, role-based views) preferred.

Skills & Knowledge

• Excellent Interaction design skills, including clear flows, information hierarchy, and thoughtful micro interactions
• Experience creating and testing interactive prototypes and documenting interaction guidelines
• Experience designing and building interactive websites or presentations using Ceros or similar no-code software

• Experience creating user-guided software tours using Supademo

• Ability to collaborate with product managers and non-design stakeholders
• Strong communication with crisp storytelling in walkthroughs and async updates
• Familiarity with HTML and front-end development practices
• Knowledge of accessibility standards (e.g., WCAG 2.2)
• Fluent in common design software (e.g., Axure, Figma, Adobe Creative Suite)
• Experience with video editing using Adobe Premiere Pro or Final Cut Pro
• Windows and Mac literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong time management and organizational skills
• Ability to work in a team environment

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.