{"id":2265350,"url":"https://alion.io/job/sedgwick-mitigation-technician-2","title":"Mitigation Technician","company":{"id":5707,"name":"Sedgwick","domain":"sedgwick.com","url":"https://alion.io/company/sedgwick","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":44,"ghost_share":0,"stale_share":0.705,"repost_share":0.068,"time_to_fill_p50_days":20,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":50000,"period":"year","method":"role_country_seniority_unknown","sample_n":1096},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-13T03:58:35Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.\nMitigation TechnicianJob Location: Remote\nJob Type: Permanent\nRemuneration: Competitive salary taking into account skills, experience and qualifications\nWe have a fantastic opportunity to join our Mitigation team working remotely.\nSedgwick specialises in the provision of claims management and loss adjusting services. Working in partnership with you, Sedgwick can unlock your potential - learning and growth. When it comes to investing in our employees’ development, we are unrivalled in our market sector.\nAs a Tree Mitigation Specialist, you will work within our Mitigation team pursuing third parties, gaining their approval for the necessary vegetation measures. You will work closely with our award winning Subsidence Team, to help prevent further damage occurring to their customer’s property. It will be your responsibility to deliver high levels of mitigation success within the shortest duration possible. You’ll act as first point of contact for third parties and members of our in house Subsidence Services team for any mitigation queries.\nAs well as proactively driving your case portfolio you will be required to:\nManage tree mitigation work to agreed service standards\nProvide the desired level of updates to Subsidence Services\nInterpret instructions and documentation from Subsidence Services\nInterpret and comment on arboriculture reports, site investigation reports, soils analysis and root evidence\nForm and maintain working relationships with third parties and local authorities to improve the cooperation and communication concerning tree mitigation matters\nManage tree mitigation in accordance with any specific protocols\nEnsure that tree mitigation is handled in accordance with current statute\nProvide tree mitigation advice to Subsidence Services\nDeal with telephone calls and queries\nRaise invoices for work completed and deal with any invoice queries\nThe skills you will have when you apply:\nCustomer Service Experience - Previous experience working within a customer service or office-based environment, delivering professional support and resolving customer queries effectively.\nOrganisation & Delivery - Highly organised and detail-focused, with the ability to manage competing priorities and drive tasks through to successful completion.\nResilience & Adaptability - Committed and results-driven, with the flexibility to perform effectively during periods of high workload and within a rapidly changing environment.\nCommunication & Customer Management - Strong communication and negotiation skills, with the ability to handle challenging customer interactions over the telephone in a professional, empathetic and assertive manner.\nTechnical Capability - Experience using computer-based claims handling systems and confidence working across digital platforms and business applications.\nContinuous Improvement Mindset - Open to change and keen to embrace innovative ways of working that enhance efficiency, service quality and customer outcomes.\nWhat we’ll give you for this role:\nRemuneration & more\nCompetitive salary taking into account skills, experience and qualifications\nA Self Invested Personal Pension Scheme (SIPP) \nYou will join an appropriate incentive (bonus) scheme \nHoliday allowance of 25 days plus bank holidays\nHealth & support\nPrivate healthcare plan (including pre-existing conditions) \nLife assurance \nEmployee assistance programme for employee wellbeing\nWellbeing and digital GP apps\nGroup Income Protection \nOther benefits\nVoluntary flexible benefits - green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan\nDiscounts on various products and services\nThis isn't just a position, it's a pivotal role in shaping your future career and our industry\nAt Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.\nYou'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.\nNext steps for you:\nThink we'd be a great match? Apply now - we want to hear from you.\nIf you’re unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.\nNot only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.\nAfter the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).","description_format":"text","description_chars":5460,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Business Process Outsourcing (BPO)","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-10-11T06:21:24Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.499,"p_room":1,"age_days":6,"expected_fill_days":20,"reasons":["conf:4","stale_co","win:early","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/sedgwick-mitigation-technician-2","json_url":"https://alion.io/job/sedgwick-mitigation-technician-2.json","meta":{"generated_at":"2026-10-13T04:28:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6989,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5707},"rest":"https://alion.io/mcp/rest/get_company?id=5707"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsedgwick-mitigation-technician-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsedgwick-mitigation-technician-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsedgwick-mitigation-technician-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sedgwick-mitigation-technician-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsedgwick-mitigation-technician-2"}]}