{"id":402385,"url":"https://alion.io/job/sedgwick-operations-manager-commercial-property-adjusting","title":"Operations Manager – Commercial Property Adjusting","company":{"id":5707,"name":"Sedgwick","domain":"sedgwick.com","url":"https://alion.io/company/sedgwick","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":36,"ghost_share":0,"stale_share":0.861,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":81000,"period":"year","method":"role_country_seniority_unknown","sample_n":799},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-21T01:44:43Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.\nOperations Manager - Commercial Property AdjustingOperations Manager - Commercial Property Adjusting (London & South East)\nLocation: London & South east with hybrid working\nJob Type: Permanent Salary: Competitive + vehicle/allowance + benefits\nLead and support a high-performing Commercial Property Adjusting team as an Operations Manager in our London & South East region.\nWe’re looking for an Operations Manager to lead our Commercial Adjusting team across London & South East, based primarily from our London office office. You’ll support a team of commercial loss adjusters and technical colleagues handling a broad range of commercial property claims, ensuring exceptional service delivery, robust technical quality, and consistently strong outcomes for our insurer and corporate clients.\nIn this role, you’ll provide day-to-day leadership, mentoring and development to your team while driving performance, managing financial targets, and ensuring compliance with Sedgwick processes and regulatory requirements, including the Consumer Duty Act. You’ll work closely with insurer clients, brokers, and internal partners, building trusted relationships and ensuring claims are handled with professionalism, fairness and efficiency.\nThis role offers flexibility, though you’ll typically spend one to two days per week in our London office, with the remainder supported through hybrid working.\nWe’re seeking someone with experience handling commercial property insurance claims, proven people-management skills, confidence in leading high-performing teams, and excellent communication abilities. You’ll receive full training, ongoing support, and access to industry-leading development opportunities to help you thrive and progress.\nWhat you’ll have:\nCommercial claims expertise: Experience handling commercial property insurance claims.\nCustomer focus: A strong commitment to delivering excellent service and fair outcomes for clients and policyholders.\nLeadership ability: Proven capability to lead, motivate and support a high-performing technical team.\nCommunication skills: First-class written and verbal communication, with confidence engaging stakeholders at all levels.\nTechnical competence: Strong IT capability and the ability to maintain accurate, high-quality electronic files.\nOrganisational strength: Ability to prioritise, manage deadlines and maintain control under pressure.\nTeam collaboration: Skilled in building effective working relationships and supporting colleague development.\nPerformance management: Experience coaching, mentoring and conducting structured performance discussions.\nCompliance mindset: Understanding of regulatory expectations, including vulnerability awareness and the Consumer Duty Act.\nCommercial awareness: Insight into how team performance influences financial outcomes and client satisfaction.\nWhat we’ll give you for this role:\nRemuneration & more\nCompetitive salary taking into account skills, experience and qualifications\nFully funded company vehicle or cash in lieu allowance\nA Self Invested Personal Pension Scheme (SIPP)\nHoliday allowance of 25 days plus bank holidays\nFlexible working from our office or your home\nHealth & support\nPrivate healthcare plan (including pre-existing conditions)\nLife assurance\nGroup Income Protection \nOther benefits\nVoluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications\nEmployee assistance programme for employee wellbeing \nDiscounts on various products and services\nThis isn't just a position, it's a pivotal role in shaping our industry\nAt Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.\nYou'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.\nNext steps for you:\nThink we'd be a great match? Apply now - we want to hear from you.\nIf you’re unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.\nNot only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.\nAfter the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).","description_format":"text","description_chars":5293,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-09-06T00:50:28Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-20T06:21:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.301,"p_room":0.28,"age_days":53,"expected_fill_days":24,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/sedgwick-operations-manager-commercial-property-adjusting","json_url":"https://alion.io/job/sedgwick-operations-manager-commercial-property-adjusting.json","meta":{"generated_at":"2026-10-21T05:30:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8115,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5707},"rest":"https://alion.io/mcp/rest/get_company?id=5707"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsedgwick-operations-manager-commercial-property-adjusting"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsedgwick-operations-manager-commercial-property-adjusting"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsedgwick-operations-manager-commercial-property-adjusting"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sedgwick-operations-manager-commercial-property-adjusting\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsedgwick-operations-manager-commercial-property-adjusting"}]}