{"id":2053367,"url":"https://alion.io/job/sedgwick-technical-product-manager","title":"Technical Product Manager","company":{"id":5707,"name":"Sedgwick","domain":"sedgwick.com","url":"https://alion.io/company/sedgwick","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":44,"ghost_share":0,"stale_share":0.705,"repost_share":0.068,"time_to_fill_p50_days":21,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":92000,"max_usd":163000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":643},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"closed","first_seen_at":"2026-10-07T22:33:12Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-11T06:21:24Z","board_verified":false,"closed_at":"2026-10-11T06:21:24Z","days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.\nNewsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies\nCertified as a Great Place to Work®\nFortune Best Workplaces in Financial Services & Insurance\nTechnical Product ManagerESSENTIAL FUNCTIONS AND RESPONSIBILITIES\nPlatform Strategy & Vision\nDefine and lead platform product strategy aligned with enterprise priorities, business objectives, and technology direction.\nEstablish and communicate platform vision, roadmap, sequencing, and long-term platform evolution.\nConduct discovery activities to identify customer needs, stakeholder priorities, operational challenges, platform opportunities, and desired business outcomes.\nDefine and oversee platform OKRs, KPIs, adoption metrics, and success measures.\nEnsure platform investment priorities support scalable, reusable, secure, and high-quality enterprise capabilities in partnership with Architecture and Engineering.\nEvaluate platform performance and continuously improve business value, operational effectiveness, and technical outcomes.\nBalance platform strategy with enterprise demand, technical feasibility, capacity, and long-term sustainability.\nPlatform Governance, Prioritization & Delivery\nOversee intake and evaluation of platform requests from product teams, business stakeholders, and technology partners.\nEstablish prioritization frameworks, demand governance processes, and investment guardrails to manage competing platform needs.\nOwn and prioritize the platform backlog and define desired outcomes and success measures; partner with Business Analysts/Product Owners to translate priorities into user stories and acceptance criteria\nLead complex prioritization and trade-off decisions across competing initiatives, dependencies, risks, and resource constraints.\nEnsure backlog alignment with platform roadmaps, strategic initiatives, operational requirements, and enterprise objectives.\nPartner with Tech Development Managers and Engineering Leads to understand effort, capacity, delivery feasibility, and sequencing across enhancements, maintenance, technical debt, support, defect remediation, and new capabilities.\nParticipate in sprint planning, backlog refinement, release planning, readiness reviews, retrospectives, and other Agile ceremonies.\nEnsure platform requirements, priorities, governance decisions, and service impacts are clearly communicated across stakeholders.\nTechnical Leadership & Platform Operations\n\nPartner with Engineering, Architecture, Security, Operations, Compliance, and Product leadership to ensure platform scalability, reliability, performance, and technical integrity.\nMaintain a holistic understanding of platform capabilities, integrations, workflows, configurations, shared services, and business processes.\nPrioritize and sponsor platform health initiatives, including resiliency, observability, reliability, lifecycle management, maintenance, and technical debt reduction, in partnership with Engineering and Architecture.\nTrack and report platform outcome and service-health metrics, including adoption, availability, reliability, performance, incidents, efficiency, service quality, and value realization, partnering with Tech Development on engineering delivery metrics.\nMonitor platform risks, dependencies, delivery issues, and operational concerns and work with accountable partners to drive appropriate mitigation, prioritization, or escalation.\nIdentify and communicate cross-functional platform dependencies and partner with Project Management and delivery leaders to coordinate resolution across systems, data, integrations, vendors, releases, and service operations.\nAssess impacts of system changes, operational requirements, and business process modifications to support sustainable platform growth.\nStakeholder Engagement & Communication\n\nAlign stakeholders across business, product, engineering, architecture, operations, and technology teams.\nServe as the primary point of contact for platform strategy, roadmap, priorities, product decisions, adoption, and value outcomes, partnering with delivery leaders on risks, dependencies, and execution status.\nCommunicate platform strategy, roadmap progress, adoption metrics, service health, and value realization outcomes.\nAdvocate for platform adoption and best practices throughout the organization.\nFacilitate collaborations that balance stakeholder needs, platform standards, customer experience, and technical constraints.\nProcess Improvement\n\nEstablish and continuously improve product management frameworks, standards, and processes supporting platform delivery.\nDrive improvements in demand intake, prioritization, governance, backlog management, and performance reporting, partnering with Tech Development on capacity planning.\nIdentify opportunities to improve platform scalability, efficiency, automation, data quality, and operational excellence.\nSupport enterprise product operating model maturity and platform transformation initiatives.\nProvides product leadership, coaching, and guidance to Product Owners, Business Analysts, and other product professionals supporting the platform.\nADDITIONAL FUNCTIONS and RESPONSIBILITIES\nPerforms other duties as assigned.\nTravel as required.\nQUALIFICATIONS\nEducation & Licensing\nBachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field from an accredited college or university preferred.\nExperience\nEight (8) years of experience in technical product management, platform product management, product strategy, requirements intake, technology delivery, or shared services/platform role.\nExperience with agile development and engineering, architecture, operations, production support, or platform reliability is strongly preferred.\nSkills & Knowledge\nStrong knowledge of platform product strategy, technical product management, and product lifecycle management.\nExpertise in Agile methodologies, backlog management, user story development, and requirements management.\nStrong understanding of enterprise platforms, system integrations, architecture concepts, and technology delivery.\nKnowledge of platform reliability, operational support, observability, security, maintenance, and lifecycle management.\nAdvanced backlog prioritization, governance, and demand management capabilities.\nStrong stakeholder management, negotiation, influence, and facilitation skills.\nAbility to balance customer needs, business outcomes, operational requirements, and technical constraints.\nStrong analytical and decision-making skills with the ability to evaluate data, risks, tradeoffs, and platform performance.\nAbility to lead cross-functional teams and align stakeholders across multiple business and technology domains.\nExcellent verbal, written, presentation, and executive communication skills.\nKnowledge of product operating models, platform-centric delivery, and outcome-based management approaches.\nWORK ENVIRONMENT\nWhen applicable and appropriate, consideration will be given to reasonable accommodations.\nMental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines\nPhysical: Computer keyboarding, travel as required\nAuditory/Visual : Hearing, vision and talking\nSedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.\nIf you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. 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