Trainee Average Adjuster

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Job Location: Taipei - Flexible working arrangements available Job Type: Permanent Remuneration: Competitive salary based on skills, experience, and qualifications

Ready to launch your career in marine claims?

This is an exciting opportunity for an ambitious individual to begin their career in marine and transportation claims adjusting. As a Trainee Average Adjuster, you will be supported by experienced professionals as you develop the technical knowledge and practical skills required to progress toward professional qualification and a long-term career in the industry.

You’ll be part of a collaborative and expert team, working on a variety of marine claims while learning how to interpret policies, assess liability, and deliver outstanding service to clients across the Asia-Pacific region.

Key Duties:

• Assist in the investigation and handling of marine and transportation claims

• Support the preparation of average adjustment reports and documentation

• Liaise with clients, insurers, brokers, and surveyors under supervision

• Maintain accurate records and case files in line with regulatory standards

• Participate in training and development activities to build technical expertise

The Skills You Will Have When You Apply:

• A degree or equivalent qualification (law/maritime laws, maritime studies, or related fields preferred)

• A proactive and curious mindset, with a willingness to learn

• Strong analytical and problem-solving skills

• Excellent written and verbal communication

• High attention to detail and accuracy

• IT literate, with working knowledge of Microsoft Office

• Fluency in English & Chinese is essential; Mandarin is an advantage

What We Offer:

• Full training and support (including study leaves and bounty) toward professional qualifications (e.g., Association of Average Adjusters, Chartered Insurance Institute)

• A flexible and inclusive working environment

• Opportunities for long-term career progression within a global business

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications

• MPF scheme

• You will join an appropriate incentive (bonus) scheme

• Holiday allowance of 15 days (pro rata) plus bank holidays

• Flexible working from our office or your home

Health & support

• Comprehensive healthcare plan (including pre-existing conditions) including dental

• Life assurance

• Employee assistance programme for employee wellbeing

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps for you:

Think we'd be a great match? Apply now - we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.