{"id":3315592,"url":"https://alion.io/job/sedgwick-workforce-absence-sr-operation-manager","title":"Workforce Absence Sr Operation Manager","company":{"id":5707,"name":"Sedgwick","domain":"sedgwick.com","url":"https://alion.io/company/sedgwick","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":47,"ghost_share":0,"stale_share":0.638,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-11-02T06:13:15Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irving, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":106000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2746},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-02T14:21:27Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.\nNewsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies\nCertified as a Great Place to Work®\nFortune Best Workplaces in Financial Services & Insurance\nWorkforce Absence Sr Operation ManagerPRIMARY PURPOSE: To be responsible for the technical and operational functions within assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to be responsible for staffing and training needs; and to be responsible for budget preparation and profit and loss management. Has direct responsibility for 25-49 colleagues.\nESSENTIAL FUNCTIONS and RESPONSIBILITIES\nResponsible for overall operational management for assigned locations/offices.\nEstablishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements.\nEstablishes business plan with goal and objectives for the partnership and assigned locations/offices.\nMonitors management reports relating to the partnership/office performance.\nAssists with the coordination of sales and client service efforts.\nADDITIONAL FUNCTIONS and RESPONSIBILITIES\nPerforms other duties as assigned.\nSupports the organization's quality program(s).\nTravels as required.\nSUPERVISORY RESPONSIBILITIES\nAdministers company personnel policies in all areas and follows company staffing standards and training recommendations.\nInterviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.\nProvides support, guidance, leadership and motivation to promote maximum performance.\nQUALIFICATIONS\nEducation & Licensing\nBachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications appropriate to line of business preferred.\nExperience\nTen (10) years claims management experience or equivalent combination of experience and education required to include two (2) years of supervisory experience.\nSkills & Knowledge\nExcellent oral and written communication, including presentation skills\nPC literate, including Microsoft Office products\nLeadership/management/motivational skills\nAnalytical and interpretive skills\nStrong organizational skills\nExcellent interpersonal skills\nExcellent negotiation skills\nAbility to work in a team environment\nAbility to meet or exceed Performance Competencies\nWORK ENVIRONMENT\nWhen applicable and appropriate, consideration will be given to reasonable accommodations.\nMental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines\nPhysical: Computer keyboarding, travel as required\nAuditory/Visual: Hearing, vision and talking\nThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.\nAs required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $80,000.00 - $95,000.00 USD Annual (bonus eligibility, SIPP $2,000.00 USD Annual). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.\nSedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.\nIf you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. 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