{"id":3794747,"url":"https://alion.io/job/sedha-consulting-infrastructure-cloud-operations-specialist","title":"Infrastructure & Cloud Operations Specialist","company":{"id":3802291,"name":"Sedha 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resolution with relevant specialist teams (e.g. M365 specialists, SQL, infrastructure)\nAssist in executing documented SOPs and runbooks for both Microsoft 365 and on-prem platforms\nSupport service restoration, backup verification, and recovery activities during incidents\nProvide operational coverage during leave periods and manpower shortfalls to prevent service gaps\n Maintain operational records and handover notes to support continuity across teams\nRequired Skills & Experience\n Senior experience in enterprise IT operations or infrastructure support\n Workingknowledge of both:\no Microsoft 365 collaboration and identity services, and\no On-premises enterprise platforms\nStrong incident coordination and troubleshooting skills across multiple platforms\nAbility to follow and execute established operating procedures across different systems\n· Proven ability to work across teams and provide effective operational handover\nSkills\nMicrosoft 365, Cloud Administration, Operations 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