{"id":2088837,"url":"https://alion.io/job/sedna-implementation-manager","title":"Implementation Manager","company":{"id":2057851,"name":"Sedna","domain":"sedna.com","url":"https://alion.io/company/sedna-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":76000,"max_usd":174000,"period":"year","method":"role_country_seniority_unknown","sample_n":226},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-08T12:10:20Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-15T05:47:37Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Location: London #LI-Hybrid\nAbout Sedna\nSedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce. Our AI-powered platform is designed to make global trade more efficient, transparent, and sustainable. As we continue to grow and innovate, we are looking for exceptional talent to join our journey and contribute to our mission of transforming global trade.\nAs an implementation focused Delivery Manager Sedna’s suite of maritime solutions, we are seeking a SaaS experienced individual contributor to join our Customer Operations team in London.\nAbout the Role \nAs Delivery Manager within our Customer Operations team, you'll work closely with cross-functional teams and our customers to architect efficient implementation projects that go beyond technology implementation of software solutions. In this role, you will devise and lead implementation projects that align technical implementation with successful value realisation, ensuring our clients maximise the value of their Sedna investment. \nKey Responsibilities \nPlan, lead and manage multiple enterprise-level implementation projects\nDrive and oversee project delivery, ensuring objectives are met within the agreed time, cost, and quality parameters\nBalance competing priorities and resources across various projects effectively\nIdentify, communicate and mitigate project risks\nCoordinate with cross-functional teams across development, quality assurance, and customer operations\nDrive customer adoption and satisfaction through well-executed implementation projects\nIdentify opportunities for solution expansion during project implementation\nAid our sales resources in project sales\nBe a team player, supporting, collaborating and contributing to an inspiring working environment with the rest of the Customer Operations team, sharing your skills and experiences to raise the team's performance and capabilities \nProject Delivery & Governance \nSuccess in this role requires a strong commitment to project excellence and a structured approach to governance. You'll shape and implement frameworks that drive project success through every delivery phase whilst maintaining a comprehensive view to anticipate and manage risks. Your ability to facilitate clear communication between technical teams and stakeholders will be essential as you guide projects from initiation to completion. Through thoughtful oversight and documentation, you'll maintain our high-quality standards, ultimately contributing to our client's success. \nRequired Qualifications\nSolid SaaS implementation experience leading complex onboardings \nProven experience in a similar environment\nExperience from consulting or similar roles in organisations with a global client base\nThe Ideal Candidate \nWe're looking for a high-performing professional who embodies Sedna’s values of progressive thinking and innovation. The right candidate will demonstrate strong initiative, proven in managing and directing up to 12 simultaneous customer implementations at any time, and comprehensive experience leading more complex implementation projects, ideally for maritime clients. Your proven track record should showcase excellent project management methodologies and stakeholder management skills in global organisations. While maritime industry experience is a distinct advantage and our priority, what's essential is your leadership qualities and ability to drive successful transformations. \nOur values:\nFinally, culture is important to us, so we also look for candidates who share our values:\nStay ahead, stay agile\nWe don’t just adapt-we anticipate change and act with confidence.\nCuriosity, data, and customer insights help us stay ahead of the curve.\nWe embrace challenges as opportunities and remain resilient under pressure.\nBy staying open to new ideas and ways of working, we lead the future.\nExecute with focus\nWe turn strategy into action, delivering measurable results that matter.\nEvery initiative counts-discipline and ownership drive business impact.\nWe make smart decisions with speed, balancing pace and precision.\nClear priorities keep us focused on what moves the needle.\nWork together, win together\nCollaboration is our superpower-we succeed as one team, internally and with customers.\nWe co-create solutions, seek feedback, and build the future of the OS together.\nStrong relationships are built on trust, respect, and shared goals. \nBy aligning across teams and with customers, we unlock greater impact.\nWhy Join Sedna? \nBe part of a dynamic team driving innovation in the maritime industry\nJoin a culture of innovation and openness where your ideas can make a real impact\nWork with technology that's transforming the maritime industry \nContribute to solutions that drive both profitability and sustainability in shipping \nThe role reports to the Head of Delivery and is an integral part of our Customer Operations team in London.\nSedna is committed to maintaining a progressive, innovative workplace where every team member can thrive. We value diversity, sustainability, and continuous learning as we work together to shape the future of maritime technology.","description_format":"text","description_chars":5196,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","Marketplaces","Operating Systems"],"lifecycle":[{"event":"open","at":"2026-10-08T13:38:40Z"}],"visa":[],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.894,"p_room":1,"age_days":6,"expected_fill_days":28,"reasons":["seen:6","velocity","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/sedna-implementation-manager","json_url":"https://alion.io/job/sedna-implementation-manager.json","meta":{"generated_at":"2026-10-15T09:13:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14028,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2057851},"rest":"https://alion.io/mcp/rest/get_company?id=2057851"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsedna-implementation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsedna-implementation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsedna-implementation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sedna-implementation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsedna-implementation-manager"}]}