{"id":1038326,"url":"https://alion.io/job/seek-business-analytics-and-operations-manager","title":"Business Analytics and Operations Manager","company":{"id":49838,"name":"SEEK","domain":"seek.com.au","url":"https://alion.io/company/seek-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":32000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3468},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-18T07:45:19Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-27T06:12:38Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. For over 25 years, we've been helping people live more fulfilling, productive working lives - and helping organisations succeed.\nBy joining us, you'll be part of a multinational technology business with the energy and collaboration of a start-up. SEEK is a place where potential meets possibility - where your career aspirations and our purpose come together to make great things happen.\n The Role\nThis is the commercial operating partner for SEEK's Philippines Sales and Customer Success leadership team. You'll turn data into decisions, decisions into action and action into measurable business results - owning the performance view, operating rhythms and continuous improvement pipeline that powers the country strategy. It's a role for a commercially sharp, hands-on leader who knows how to make complex businesses run better.\nKey Responsibilities\nStrategy to execution - Translate business priorities into clear plans with defined owners, milestones and measures across Sales and Customer Success; give leaders practical, trade-off-clear recommendations that move the needle\nPerformance clarity - Own the accuracy and consistency of reports, dashboards and measures used to run the business; establish regular performance rhythms so leaders and teams can act quickly on the same trusted information\nCommercial growth - Analyse customer segments, retention risks, sales performance and expansion opportunities; partner with Sales and Customer Success leaders to size opportunities and track whether initiatives deliver real revenue and retention impact\nWays of working - Set practical standards for planning, forecasting, account growth and cross-team hand-offs; establish governance frameworks and SOPs that are agile, sustainable and easy to adopt\nProductivity and technology - Identify and remove unnecessary steps, duplication and manual work; lead process improvement, automation and responsible AI adoption - measured by time saved, quality gained and better customer outcomes\n Team leadership - Align and develop a team across business analytics, commercial operations, governance and process improvement; build a culture of ownership, candid challenge and continuous learning\n Seven to 10 years of relevant experience in commercial analytics, sales or revenue operations, business operations, strategy or transformation - with equivalent depth and impact mattering more than tenure\nA track record of using data to influence revenue, retention, product adoption, customer experience or productivity outcomes\nExpert capability in strategic business partnering, data storytelling, commercial judgement and user enablement\nExperience building performance measures and operating rhythms - and actually using them to guide decisions, not just produce reports\nDemonstrated delivery of process improvements, automation or new ways of working that made teams faster and more consistent\nConfident working with senior stakeholders: able to simplify complexity, make recommendations and create alignment\nStrong written, verbal and visual communication skills, with sound judgement on when to go deep vs. stay at the big picture\nExperience leading a small team or coordinating work through people who don't directly report to you\n At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.\nWe know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.\nShould you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.\nSEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.","description_format":"text","description_chars":4349,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Sales & Marketing","Loyalty Programs"],"lifecycle":[{"event":"open","at":"2026-09-18T17:25:51Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.75,"p_room":0.45,"age_days":38,"expected_fill_days":22,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/seek-business-analytics-and-operations-manager","json_url":"https://alion.io/job/seek-business-analytics-and-operations-manager.json","meta":{"generated_at":"2026-10-27T07:06:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7429,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49838},"rest":"https://alion.io/mcp/rest/get_company?id=49838"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fseek-business-analytics-and-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fseek-business-analytics-and-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fseek-business-analytics-and-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/seek-business-analytics-and-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fseek-business-analytics-and-operations-manager"}]}