Senior Product Designer - Flex Hiring

About SEEK

SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.

Life at SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to Work in Technology (2021-2024). We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.

About the role

You will shape trusted, end-to-end hiring experiences across product, operations, and agentic workflows as a Senior Product Designer with strong service and systems design capability. This role is suited to a designer who can work from strategic opportunity through to shipped product, while connecting customer-facing interactions with backstage services, operational workflows, and governance needs.

You will lead the design of end-to-end products and services that help hirers move from hiring intent to successful placement with less effort, more confidence, and clearer outcomes. This includes shaping customer-facing product experiences, backstage service workflows, and the cross-system interactions required to coordinate onboarding, identity, compliance, payments, support, and fulfillment.

You will work across SEEK Flex Hiring experiences to reduce friction, improve activation and repeat usage, and explore new interaction models including conversational and agentic experiences. You will also help shape the trust architecture of these experiences, ensuring they are understandable, governable, and safe in high-stakes hiring contexts through clear decision points, meaningful oversight, and reusable patterns.

Reporting to the Design Lead for Agentic Hiring, you will work closely with Product, Engineering, Analytics, Operations, Data Science, Compliance, and adjacent teams across SEEK and Flex Hiring.

Responsibilities

• Lead end-to-end design across frontstage and backstage service journeys connecting hirer, candidate, operational workflows and platform capabilities.
• Lead discovery and evaluative research, problem framing, co-design workshops, prototyping, usability testing and experiment design to resolve activation challenges.
• Plan and scope design initiatives against clear product outcomes defining hypotheses, success measures and experiment plans aligned to key metrics.
• Shape product direction by connecting customer insights, platform capabilities and industry patterns to design cross-platform hirer journeys.
• Communicate product narratives and defend design decisions with compelling storytelling connecting value to business impact and technical feasibility.
• Leverage SEEK's design system (Braid) to ensure consistency, accessibility and speed while proposing new patterns where necessary.
• Design inclusive, localized experiences for APAC audience accounting for language, cultural norms, labor practices and market nuances.
• Stay across emerging technologies including AI and personalization applying them pragmatically to improve speed, relevance and confidence.

Essential Skills and Experience

• 5+ years designing end-to-end digital product experiences (marketplace or SaaS preferred) with a strong portfolio of transactional UX and cross-platform delivery.
• Excellent communication and stakeholder management with confidence presenting decisions connecting user insights to business goals and technical constraints.
• Expert at service blueprinting or systems mapping including ability to define frontstage and backstage journeys, actors, handoffs and dependencies.
• Expert facilitation skills in design thinking methods and workshop facilitation to drive alignment, ideation and informed decision-making.
• Advanced at leading evaluative research and usability testing, synthesizing insights into clear, actionable recommendations with strong product thinking.
• Demonstrated ability to translate insights into elegant, accessible UI that meets brand standards, drives measurable impact and applies AI within design workflows.

Perks and benefits

At SEEK we offer:

• Annual Performance Bonus Plan
• Support of flexible working, including a mix of office and work from home days depending on your role.
• The opportunity to work from anywhere for up to 4 weeks per financial year
• Free kick-start breakfast every morning and fresh fruit available all day in our offices
• Casual dress - every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

At SEEK, we may use AI tools to support parts of the hiring process, including reviewing applications or assessing responses. These tools are designed to assist our hiring teams, not replace human judgment. All hiring decisions are made by people. If you’d like more information about how your information is managed during recruitment, please contact the Talent Acquisition Team.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.