{"id":1971456,"url":"https://alion.io/job/seen-health-transportation-coordinator-temporary","title":"Transportation Coordinator (Temporary)","company":{"id":687126,"name":"Seen Health","domain":"seenhealth.org","url":"https://alion.io/company/seenhealth","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Alhambra, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":32,"currency":"USD","period":"hour","gross":null,"usd_annual":64000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"ChatGPT","optional":true}],"status":"live","first_seen_at":"2026-10-06T18:09:39Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-11-12T01:43:32Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"About Seen Health\nAt Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach. \nOur mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization.\nWe are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be seen.\n**This is a temporary contract position for 3 months!**\nAbout the Role\nThe Transportation Coordinator plans, organizes, and coordinates the daily transportation of Seen Health PACE participants - to and from the day center and to medically necessary appointments - and manages real-time dispatch so that every participant is picked up and returned safely and on time. Working closely with drivers, the interdisciplinary team (IDT), clinical staff, and the front desk, this role keeps daily routes running smoothly, responds to same-day changes, and ensures transportation is delivered with the patience, dignity, and cultural sensitivity our participants deserve.\nResponsibilities\nPlan, build, and optimize daily transportation routes and pick-up/drop-off schedules for participants attending the day center and traveling to medical appointments.\nDispatch and monitor vehicles and drivers in real time, tracking ride status throughout the day and adjusting routes as needed for delays, cancellations, no-shows, and add-on trips.\nReceive and manage incoming and outgoing transportation requests from participants, caregivers, clinical staff, and the IDT, and schedule same-day and future rides accordingly.\nCoordinate closely with drivers to confirm assignments, communicate route changes, and relay participant-specific needs (wheelchair, walker, oxygen, escort, lift assistance).\nServe as the day-of point of contact for transportation issues - traffic, breakdowns, weather, participant readiness - and problem-solve quickly to minimize disruption to care.\nCommunicate proactively with participants and families about pick-up windows, delays, and schedule changes with clear, culturally sensitive, and patient communication.\nConfirm and document each completed trip, mileage, and ride details, and accurately enter transportation data into SeenEHR/Orbit and related systems.\nPartner with clinical and center staff to align transportation with clinic schedules, specialist appointments, meals, and activities so participant care is not delayed.\nSupport driver logs, vehicle assignments, and daily readiness checks, and help ensure vehicles are clean, safe, and available for service; escalate maintenance needs promptly.\nMonitor on-time performance and ride quality, flag recurring issues, and recommend improvements to routing and scheduling efficiency.\nMaintain compliance with PACE, Medicare, Medi-Cal, DHCS, ADA, and Seen Health transportation and safety guidelines, including participant safety and confidentiality (HIPAA).\nPerform related duties as assigned to support smooth day center operations.\nQualifications\nBilingual required: Mandarin/English or Cantonese/English - Preferred: Mandarin, Cantonese, and English\n\nHigh school diploma or GED. \nMinimum of one (1) year of experience in transportation dispatch, scheduling, routing, logistics, or coordinating a program.\nStrong verbal communication skills and a calm, professional phone presence for coordinating with drivers, participants, and families.\nDemonstrated ability to multitask, stay organized, and make sound decisions quickly in a fast-paced, changing environment.\nComfortable working with seniors and their families with patience, empathy, and professionalism.\nProficiency with computers, scheduling/dispatch software, and data entry\nPreferred Qualifications:\nExperience in a PACE program, senior care, geriatrics, home care, or healthcare-related transportation setting.\nFamiliarity with electronic health records (SeenEHR/Orbit or similar) and transportation/routing or GPS tracking software.\nKnowledge of ADA and non-emergency medical transportation (NEMT) practices, including wheelchair-accessible and paratransit service.\nCultural competence working with Chinese-speaking senior populations.\nValid BLS/CPR certification (AHA or American Red Cross) or willingness to obtain.\nValid California driver's license and clean driving record (ability to support driving coverage in a pinch is a plus, not required).\nLocation\nLos Angeles required. Ability to commute to Alhambra required.\nSalary & Benefits \nSalary: $25-32 per hour, depending on experience\nBenefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.Medical, Dental, and Vision benefits for you and your family\nLife Insurance and Disability Benefits\nParental and Caregiver Leave\nLunch, as well as delicious snacks and coffee to keep you energized\nPaid Time Off across holidays, vacation time, personal days, and sick days\n401k Plan\nPersonal and professional development, including CME support and career growth opportunities\nSubscriptions and training on using AI tools including ChatGPT","description_format":"text","description_chars":6276,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Chinese","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Growth opportunities","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-10-06T19:28:41Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.664,"p_room":0.45,"age_days":35,"expected_fill_days":23,"reasons":["conf:0","win:tail","comp:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":64000,"is_top_pay":true},"html_url":"https://alion.io/job/seen-health-transportation-coordinator-temporary","json_url":"https://alion.io/job/seen-health-transportation-coordinator-temporary.json","meta":{"generated_at":"2026-11-12T02:38:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5909,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687126},"rest":"https://alion.io/mcp/rest/get_company?id=687126"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fseen-health-transportation-coordinator-temporary"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fseen-health-transportation-coordinator-temporary"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fseen-health-transportation-coordinator-temporary"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/seen-health-transportation-coordinator-temporary\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fseen-health-transportation-coordinator-temporary"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1971456}},{"tool":"search_jobs","arguments":{"company":"seenhealth.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1971456},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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