{"id":2665353,"url":"https://alion.io/job/seetec-operations-manager-south-west","title":"Operations Manager - (South West)","company":{"id":1999629,"name":"Seetec","domain":"seetec.co.uk","url":"https://alion.io/company/seetec","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":56000,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":74236},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-23T10:06:45Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Job Role\nWe're hiring for an Operations Manager to lead high-performing teams and play a pivotal role in delivering outstanding employment and skills services that change lives. Working closely with partners, commissioners, and stakeholders, you'll have the opportunity to shape strategy, drive innovation, and ensure programmes achieve meaningful outcomes for participants and communities.\nThis is a senior leadership role with responsibility for contract performance, operational excellence, budget management, and service quality. You'll inspire and motivate teams to achieve their full potential, build strong external relationships, and identify opportunities to enhance services, improve performance, and support future growth.\nWe're looking for an experienced operational leader with a proven track record of delivering results through geographically dispersed teams. You'll be confident managing services against contractual targets and quality standards while driving continuous improvement, operational efficiency, and exceptional customer outcomes.\nYou'll bring strong senior leadership experience, excellent stakeholder management skills, and the ability to build engaged, high-performing teams in a fast-paced environment. Strong digital capability across Microsoft 365 applications, including Teams, Excel, and Word, is essential, along with a full driving licence and the flexibility to travel across the region.\nJoin Seetec and be part of an organisation committed to creating opportunities, transforming lives, and helping communities thrive. If you're a passionate leader who wants to make a lasting impact while developing your career in a purpose-driven organisation, we'd really like to hear from you.\nJoin us and be proud to help communities build back better, ensuring no one is left behind. Together, we can create opportunities, change lives, and make a lasting impact.\nIn return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £56,000 per annum (dependent on experience) with these great benefits:\n 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)\n2 Volunteer Days\nPension - 5% Employee 5% Employer\nHealthcare Cash Plan, incl. 3 x salary life assurance\nAnnual Salary Review\nRefer A Friend Scheme\nFree access to BenefitHub - an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.\nSeetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make.\nWhat it means to be employee-owned.\nWhat our people say.\n\nLocation: South West \nHours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm\nClosing Date: 28 October 2026\nContract Type: Permanent\nSubject to contract award\nKey Responsibilities\nLead and manage employability and skills contracts across the region, with full accountability for performance, customer outcomes, and budget delivery.\nDrive achievement of contractual KPIs, service standards, and quality targets across all programmes.\nProvide strategic leadership, direction and support to operational teams, creating a culture of accountability, continuous improvement, and excellent customer service.\nDevelop and enhance operational delivery models to ensure services remain effective, responsive, and innovative.\nBuild and maintain strong relationships with commissioners, local authorities, employers, government departments, and key stakeholders.\nWork collaboratively with subcontractors and supply chain partners to maximise performance and participant outcomes.\nManage operational budgets and resources to ensure efficient and effective service delivery.\nContribute to strategic planning, organisational growth, and the future development of Employment Services.\nEnsure compliance with contractual, regulatory, safeguarding, and quality requirements across all services.\nActively promote safeguarding, Prevent, equality, diversity and inclusion across all aspects of service delivery.\nAdhere to all company policies and procedures, including those relating to Safeguarding, Health & Safety, Quality Assurance, Information Security and Equal Opportunities.\nUndertake any other duties commensurate with the level and responsibilities of the role.\nSkills and Experience\nEssential\nExperience of delivering services to meet contractual and quality standards\nExperience in a senior operational management capacity.\nFully IT is literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams, Excel, Word, etc.\nFull driving license.\nDesirable\nExperience of successful delivery of employability programmes.\nA detailed working knowledge of the local labour market in the advertised geographical area.\nUnderstanding of the employability industry and the challenges faced in the employment market by newly unemployed people who may not have searched for work for many years.\nEducated to degree level or hold equivalent managerial qualifications.\nAdditional Information\nSeetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.\nDependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”.\nSeetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.","description_format":"text","description_chars":6299,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Career Services"],"lifecycle":[{"event":"open","at":"2026-10-16T02:11:26Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.744,"p_room":0.945,"age_days":9,"expected_fill_days":16,"reasons":["conf:4","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":74236,"is_top_pay":false},"html_url":"https://alion.io/job/seetec-operations-manager-south-west","json_url":"https://alion.io/job/seetec-operations-manager-south-west.json","meta":{"generated_at":"2026-10-23T13:15:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19748,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1999629},"rest":"https://alion.io/mcp/rest/get_company?id=1999629"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fseetec-operations-manager-south-west"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fseetec-operations-manager-south-west"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fseetec-operations-manager-south-west"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/seetec-operations-manager-south-west\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fseetec-operations-manager-south-west"}]}