{"id":3730878,"url":"https://alion.io/job/seetec-systems-trainer-remote","title":"Systems Trainer (Remote)","company":{"id":1999629,"name":"Seetec","domain":"seetec.co.uk","url":"https://alion.io/company/seetec","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":12,"ghost_share":0,"stale_share":0.083,"repost_share":0.167,"time_to_fill_p50_days":16,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Education","role_family":"Education","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":["GB","IE"],"hiring_countries_total":2,"salary":{"min":40000,"max":42000,"currency":"GBP","period":"year","gross":null,"usd_annual":56349},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-11-04T08:12:47Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T09:23:04Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Role\nJoin Seetec as a Systems Trainer and help colleagues get the most from our core case management system.\nReporting to the Head of Applications, you’ll take ownership of systems training and user guidance, helping new starters, existing colleagues and managers use our system confidently, correctly and consistently. From engaging live sessions to clear user guides and short videos, your work will help colleagues become productive sooner, reduce avoidable support queries and improve data quality. You’ll initially focus on our core case management system, with scope to support other systems in the future and work with developers on an in-app help centre.\nYou’ll be a patient, approachable trainer who puts users first and makes technical information easy to understand.\nTo succeed in this role, you’ll need:\nExperience delivering software or systems training to adult learners, both online and in person.Experience creating user guides, FAQs or other end-user documentation, using clear, plain English for non-technical audiences.\nExperience supporting users through system changes or new releases.\n\nIn return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £40,000- £42,000 p.a. (dependent on experience) with these great benefits:\n\n25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)\n\n2 Volunteer Days\n\nPension - 5% Employee 5% Employer\n\nHealthcare Cash Plan, incl. 3 x salary life assurance\n\nAnnual Salary Review\n\nRefer A Friend Scheme\n\nFree access to BenefitHub - an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits\nInterested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.\nSeetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our strong team.\nLocation: Remote working with travel across South England offices\nHours: 37 hours a week.\nClosing Date: 17 November 2026\nKey Responsibilities\nDesign and deliver engaging online training, with in-person sessions on rare occasions, adapting your approach to different levels of digital confidence.\nWork with delivery, product and contract leads to understand processes, compliance requirements and reporting needs, creating contract-specific guides ready for go-live.\nWrite and maintain accessible user guides, FAQs and support resources, keeping information current and easy to find.\nUse recurring support queries to identify learning needs and develop practical guidance or training.Script, record and edit short instructional videos, explain new features and brief the support team before changes reach users.\n\nMaintain clean, stable training environments and realistic training scenarios, ensuring no real participant or personal data is used.\nSkills and Experience\nExperience delivering software or systems training to adult learners, both online and in person.\nExperience creating user guides, FAQs or other end-user documentation, using clear, plain English for non-technical audiences.\nExperience supporting users through system changes or new releases.\nConfident presentation skills and the ability to adapt to different audiences and levels of digital confidence.\nStrong organisational skills to balance a training schedule with content production.\nA good understanding of UK GDPR, data protection and handling personal data.\nHigh attention to detail, particularly in documentation and data accuracy.\nAdditional Information\nSeetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.\nDependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”.\nSeetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.","description_format":"text","description_chars":4539,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Career Services"],"lifecycle":[{"event":"open","at":"2026-11-04T08:12:47Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":16,"reasons":["conf:1","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":56349,"is_top_pay":false},"html_url":"https://alion.io/job/seetec-systems-trainer-remote","json_url":"https://alion.io/job/seetec-systems-trainer-remote.json","meta":{"generated_at":"2026-11-07T12:02:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12968,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1999629},"rest":"https://alion.io/mcp/rest/get_company?id=1999629"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fseetec-systems-trainer-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fseetec-systems-trainer-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fseetec-systems-trainer-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/seetec-systems-trainer-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fseetec-systems-trainer-remote"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3730878}},{"tool":"search_jobs","arguments":{"company":"seetec.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3730878},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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