{"id":2449287,"url":"https://alion.io/job/select-medical-bilingual-customer-service-representative","title":"Bilingual Customer Service Representative","company":{"id":2075573,"name":"Select Medical","domain":"selectmedical.com","url":"https://alion.io/company/selectmedical","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canonsburg, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-13T14:15:03Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-20T21:34:41Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Overview\nBilingual Customer Service Representative - Spanish/English - Healthcare - $16.50+/hr - No Weekends\nLocation: 400 Technology Drive Canonsburg, PA | On-Site Position\nAre you fluent in Spanish and English? Do you have a passion for helping people and solving problems? Join Select Medical as a Bilingual Customer Service Representative, where you’ll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry.\nWhy You’ll Love This Job:\nCompetitive Pay - Starting at $16.50+/hour, based on experience\nWork-Life Balance - Monday to Friday, 8:30 AM - 5:00 PM (No weekends!)\nComprehensive Benefits - Health, Dental, Vision, 401(k) with match, PTO & more\nCareer Growth - Build valuable experience in healthcare, billing, and customer service\nTeam Environment - Supportive, inclusive, and mission-driven workplace\nResponsibilities\nWhat You’ll Do:\nAs a Bilingual Customer Service Representative, you will:\nSupport Patients & Providers - Answer calls and emails, process payments, and respond to inquiries\nResolve Billing Questions - Help patients understand insurance claims, balances, and account details\nKeep Accurate Records - Document all communications and update internal billing systems\nAssist Internal Teams - Distribute mail, follow procedures, and provide departmental support\nEnsure Compliance - Follow HIPAA regulations and internal policies to protect sensitive information\nQualifications\nTop Skills for Success:\nFluent in Spanish and English (speaking, reading, and writing)\nExcellent communication and customer service skills\nComfortable working in a fast-paced, office-based environment\nFamiliarity with Windows-based computer systems\nPreferred:\n⭐ 1+ year of customer service, medical office, or call center experience\n⭐ Experience with medical billing, insurance, or front desk operations\n⭐ Familiarity with Windows-based computer systems\nRequired:\nHigh School Diploma or GED\nWork Environment & Physical Demands:\nOffice setting with extended periods of sitting.\nAbility to lift up to 35 lbs.\nAdditional Data\nWhat We Offer:\nPaid Training & Orientation - We set you up for success!\nPaid Time Off (PTO) & Extended Illness Days (EID)\nHealth, Dental, and Vision Insurance\nLife Insurance & Prescription Coverage\n401(k) with company match\nA diverse, respectful, and inclusive work culture\n\nJoin a Workplace That Values Diversity!\nSelect Medical is an equal opportunity employer committed to building a workforce that reflects diversity at all levels. Qualified applicants are considered for employment regardless of race, color, religion, national origin, age, gender identity, sexual orientation, disability, veteran status, or other protected status.\nWe are proud to be an equal opportunity employer and encourage candidates from all backgrounds to apply.\n Ready to Take the Next Step? Apply Today!","description_format":"text","description_chars":2952,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care"],"lifecycle":[{"event":"open","at":"2026-10-13T14:15:03Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.848,"p_room":1,"age_days":6,"expected_fill_days":21,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/select-medical-bilingual-customer-service-representative","json_url":"https://alion.io/job/select-medical-bilingual-customer-service-representative.json","meta":{"generated_at":"2026-10-20T23:49:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27464,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2075573},"rest":"https://alion.io/mcp/rest/get_company?id=2075573"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fselect-medical-bilingual-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fselect-medical-bilingual-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fselect-medical-bilingual-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/select-medical-bilingual-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fselect-medical-bilingual-customer-service-representative"}]}