{"id":1770921,"url":"https://alion.io/job/selecta-mobile-merchandiserservice-operator-london","title":"Mobile Merchandiser/Service Operator - London","company":{"id":4472,"name":"Selecta","domain":"selecta.ru","url":"https://alion.io/company/selecta","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":94,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":66000,"period":"year","method":"role_country_seniority_unknown","sample_n":1199},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-10-03T15:31:22Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-19T05:31:31Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"About Selecta\nSelecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Service Operator to join our team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum sales across the operational base. This is a mobile role visiting multiple client sites daily and restocking/cleaning either our coffee or vending machines, whilst being a friendly point of contact on site for clients during your visits.\nAbout Selecta\nSelecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.\nWhat does a usual day look like for a Service Operator?\nTo ensure that all vending machines are filled and cleaned to the required levels as per Company guidelines at any given time.\nTo complete all the relevant stock and cash controls across the machine base and on the company vans.\nTo fix occasional faults on machines e.g. cup jams, blocked mixing bowls etc. and report all machine faults to the Service Desk.\nTo report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs.\nTo provide training to new starters and team members who require upskilling, to ensure a high-quality service for customers.\nTo ensure a high level of customer care is maintained and that this is always conducted in a courteous manner.\nTo complete regular audits and quality checks on Retail Merchandisers’ machines as instructed by your Area Retail Manager. To share any necessary follow up actions with the Retail Merchandiser and your Area Manager.\nTo report any machines that are below Automatic Vending Association hygiene standards to your Area Manager.\nCovering sites in a van or covering static sites that will require using public transport to get to.\nRequirements\nWhat are we looking for in a Service Operator ?\nBe able to provide training to new starters.\nBe able to complete audits and quality checks.\nAlways follow all Health & Safety regulations.\nBe flexible and responsive to changes.\nHigh level of customer care and always be presentable.\nBenefits\nBenefits received as a Service Operator\n25 days holiday pa + bank holidays\nLife assurance of 2x yearly salary\nCompetitive pay rates- we pay more than our competitors in almost all locations\nTraining provided, you’ll also achieve certifications in Food Hygiene, Health and Safety and Fresh food handling\nSecurity of 5-weeks paid sick leave\nDevelopment opportunities available and clearly mapped career paths\nComfortable Vans provided, plus no commuting costs to and from work (you take the van home with you)\nCompany phone provided\nAt Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.","description_format":"text","description_chars":3289,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Vending & Automated Retail","Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-03T15:31:22Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.776,"p_room":1,"age_days":15,"expected_fill_days":50,"reasons":["conf:0","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/selecta-mobile-merchandiserservice-operator-london","json_url":"https://alion.io/job/selecta-mobile-merchandiserservice-operator-london.json","meta":{"generated_at":"2026-10-19T08:44:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5989,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4472},"rest":"https://alion.io/mcp/rest/get_company?id=4472"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fselecta-mobile-merchandiserservice-operator-london"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fselecta-mobile-merchandiserservice-operator-london"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fselecta-mobile-merchandiserservice-operator-london"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/selecta-mobile-merchandiserservice-operator-london\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fselecta-mobile-merchandiserservice-operator-london"}]}