{"id":4229894,"url":"https://alion.io/job/selecta-service-technician-worcester","title":"Service Technician - Worcester","company":{"id":4472,"name":"Selecta","domain":"selecta.ru","url":"https://alion.io/company/selecta","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":89,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hemel Hempstead, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T09:23:07Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T11:56:15Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Selecta\nSelecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.\nAbout the Role\nWe’re now looking for a Field Service Engineer to join our Technical team in the UK. This is a great opportunity to work in a dynamic, customer-focused role where you’ll play a key part in keeping our equipment running smoothly and our customers satisfied. As a Field Service Engineer, you will be responsible for servicing, maintaining, and repairing a wide range of vending and coffee equipment within your assigned area. Your goal is to minimise equipment downtime, resolve faults efficiently, ideally on the first visit and deliver a consistently high standard of service to our customers.\nResponsibilities\nTo diagnose and repair faults on a complete range of Traditional and bean to cup machines.\nTo ensure that whatever possible all work is completed at the first visit ensuring that every effort is made to prevent further breakdowns. If a return visit is necessary to complete any work the return visit must be carried out at the soonest opportunity. \nContinually review multiple fault equipment and ensure that any machine that displays persistent breakdowns is given the highest priority regarding repair. \nTo ensure that you always have the job access to the technical manuals/documentation relevant to the equipment that you are servicing/maintaining. \nTo attend various Training Courses to assist you to maintain the highest standard of workmanship.\nMaintain good customer relations by adopting a pleasant manner at all times. Adhere to customer procedure e.g. entry/exit from premises and Health & Safety Policies where appropriate.\nBe aware of any potential cases of customer dissatisfaction and take appropriate action (repair machine, seek assistance from Senior Engineer/Service Managers) to avoid the potential becoming actual dissatisfaction.\nMaintain your company vehicle in a road worthy condition in accordance with company procedures. Ensure that your vehicle is kept clean and tidy both inside and out.\nRequirements\nFull UK driving licence (minimum 12 months, maximum 6 points) \nMust have strong electrical knowledge/experience - demonstrated through practical work experience or an electrical qualifications\nHave a technical background with strong fault finding and diagnosis skills.\nAbility to work independently and manage your own workload \nBe customer-focused with a smart and professional appearance.\nTechnical background with hands-on experience \nKnowledge of safe working practices with electrical equipment and plumbing\nBenefits\n27 days holiday Per Annum + Bank holidays\nLife assurance equivalent to 2x your annual salary\nFive weeks of occupational paid sick leave\nFree parking at our Head Office and depot locations\nFull Training provided\nDevelopment opportunities available and clearly mapped career paths\nStrong leadership and a collaborative working environment\nEmployee recognition schemes to celebrate success and achievement\nMental health and wellbeing support, including access to Mental Health First Aiders\nApplicants must have the right to work in the UK on a permanent basis and will be required to provide proof if invited to interview.\nSelecta is committed to equal opportunities, diversity, and inclusion. We welcome applications from all backgrounds and will support any reasonable adjustments during the recruitment process.","description_format":"text","description_chars":3794,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Vending & Automated Retail","Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-11-13T09:23:07Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":39,"reasons":["conf:2","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/selecta-service-technician-worcester","json_url":"https://alion.io/job/selecta-service-technician-worcester.json","meta":{"generated_at":"2026-11-14T16:55:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19409,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4472},"rest":"https://alion.io/mcp/rest/get_company?id=4472"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fselecta-service-technician-worcester"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fselecta-service-technician-worcester"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fselecta-service-technician-worcester"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/selecta-service-technician-worcester\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fselecta-service-technician-worcester"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4229894}},{"tool":"search_jobs","arguments":{"company":"selecta.ru","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4229894},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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