{"id":3116389,"url":"https://alion.io/job/selinc-account-representative","title":"Account Representative","company":{"id":6315,"name":"Schweitzer Engineering Laboratories","domain":"selinc.com","url":"https://alion.io/company/selinc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":22,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Washington, United States","King of Prussia, United States","Houston, United States","Charlotte, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30,"max":45,"currency":"USD","period":"hour","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"closed","first_seen_at":"2026-10-22T22:14:01Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-28T11:51:34Z","board_verified":false,"closed_at":"2026-10-28T11:51:34Z","days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"As a Account Representative a typical day might include the following:\nProviding world-class customer care to both internal and external customers. \nEngaging in regional customer support activities, including accurate entry of orders & quotes, RMA's, pricing negotiation, contract negotiation, customer visit support, and creation/maintenance of customer unique specifications. \nCommunicating with customers and global account managers on deliverables and any additional customer service issues independently. \nUsing judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems. \nAssist the management with reporting and monitoring of regional performance. \nOwn customer feedback tracking and driving to customer satisfaction. \nOrder office supplies, coordinate internal and customer meetings, and provide administrative/office support as needed. \nThis job might be for you if you have:\nA minimum of 3 years of customer service experience. \nAn associate degree or related business experience. A bachelor’s degree is preferred. \nStrong computer skills. \nThe ability to travel up to 15% of the time. \nThe ability to learn concepts and technical details of products. \nExcellent writing, proofreading, documentation, and communication skills. \nThe ability to learn new skills and assume new responsibilities. \nThe ability to work cooperatively in a team environment. \nExperience with ERP or CRM tools. \nExperience in a technical sales environment. \nLocation\nWhile Pullman, WA is the preferred location for this role, we are open to candidates based in any U.S. SEL office. Proximity to a major airport is strongly preferred.\nCompetitive pay. Superior benefits. Inspiring work. \nPeople are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.\nWe’re 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.\nWe offer top tier medical, prescription, dental, vision, life, and disability insurance.\nWe recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.\nWe foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs. \nAsk our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.\nPay Range Data\nWe anticipate filling this position as an Account Representative $30.00-$45.00 per hour. We are open to reviewing additional candidates with more or less experience, and the salary range may differ if filled at a different level. We base our starting pay offer and title on location and job-related factors such as candidate experience, training, knowledge, and skills.\nCommunication with Applicants \nWe communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at .\nSEL is an Equal Opportunity Employer: Vets/Disabled.","description_format":"text","description_chars":3188,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Management","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-10-22T22:14:01Z"},{"event":"close","at":"2026-10-28T11:51:34Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":90000,"is_top_pay":false},"html_url":"https://alion.io/job/selinc-account-representative","json_url":"https://alion.io/job/selinc-account-representative.json","meta":{"generated_at":"2026-10-29T03:41:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5647,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6315},"rest":"https://alion.io/mcp/rest/get_company?id=6315"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fselinc-account-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fselinc-account-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fselinc-account-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/selinc-account-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fselinc-account-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3116389}},{"tool":"search_jobs","arguments":{"company":"selinc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3116389},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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