{"id":2010487,"url":"https://alion.io/job/sendbird-forward-deployed-product-manager","title":"Forward Deployed Product Manager","company":{"id":43983,"name":"Sendbird","domain":"sendbird.com","url":"https://alion.io/company/sendbird","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Mateo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LLM","optional":false}],"status":"live","first_seen_at":"2026-07-12T00:17:39Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-08T23:13:27Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":89},"description":"Join Delight.ai as a Forward Deployed Product Manager, where you'll own the full deployment lifecycle of our AI Agent platform, working directly with enterprise customers to deliver measurable business outcomes. You'll translate customer insights into product direction, build internal playbooks and tooling, and act as the connective tissue between customer success, engineering, and product. This role requires a hands-on familiarity with AI tools and a background in product management or strategy consulting.\nMissions\nPosséder l'arc complet du pilote à la production pour la plateforme AI Agent de Delight.ai, en travaillant directement avec les clients pour déployer, itérer et prouver la valeur.\nS'immerger auprès des clients d'entreprise pour cartographier leurs flux de travail CX, puis concevoir et déployer des agents AI qui offrent des résultats commerciaux mesurables.\nSurfer les insights du terrain et les traduire en retours d'information clairs et prioritaires pour les équipes produit et ingénierie.\nProfil recherché\n - You get restless behind a desk. You'd rather be in front of a customer untangling a messy problem than writing a spec about one- You naturally translate vague customer pain into crisp, actionable product language, and you're already reaching for an AI tool to help structure it faster\n- You treat ambiguity as a starting point, not a blocker. You move before the plan is perfect\n- You can read a room: you know when to lead a conversation and when to shut up and listen\n- You've got a traveler's mindset. A last-minute flight to close a deployment doesn't stress you out, it energizes you\n- You obsess over whether a thing actually works in the real world, not just in a demo\n- You learn fast and publicly. You're not precious about being wrong if it means getting to right faster\n- Ability to be in our San Mateo office a minimum of 3 days per week and to travel frequently, sometimes on short notice\n- Hands-on familiarity with AI tools, agent frameworks, or LLM-based systems. You've used them to do real work, not just to experiment\n- 2 to 4 years in a PM or product-facing role, with strategy consulting background as a strong plus\n- A CS degree or technical equivalent. You understand how software is built even if you're not writing it day-to-day\n- Prior 0 to 1 experience. You've built and launched something from scratch, whether in a founder role or as an early team member\n- Hands-on experience with agent frameworks, LLM pipelines, or AI/ML tooling beyond conceptual familiarity","description_format":"text","description_chars":2526,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Developer Tools","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-07T13:01:47Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4 · green card filings: 1","filings_12m":4,"filings_prev_12m":4,"green_card_filings_12m":1,"median_offered_wage_usd":155500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.288,"p_room":0.28,"age_days":88,"expected_fill_days":16,"reasons":["conf:2","win:tail","crowd:junior"],"computed_at":"2026-10-08T05:49:30Z"},"pay":{"stated_usd_annual":175000,"is_top_pay":true},"html_url":"https://alion.io/job/sendbird-forward-deployed-product-manager","json_url":"https://alion.io/job/sendbird-forward-deployed-product-manager.json","meta":{"generated_at":"2026-10-09T02:50:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1206,"day_limit":5000,"remaining_today":3794,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":43983},"rest":"https://alion.io/mcp/rest/get_company?id=43983"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsendbird-forward-deployed-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsendbird-forward-deployed-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsendbird-forward-deployed-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sendbird-forward-deployed-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsendbird-forward-deployed-product-manager"}]}