{"id":1598715,"url":"https://alion.io/job/sendcutsend-director-business-development","title":"Director - Business Development","company":{"id":1887698,"name":"SendCutSend","domain":"sendcutsend.com","url":"https://alion.io/company/sendcutsend","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Reno, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":160000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T16:16:43Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-22T04:59:58Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Description\nAs the Director of Business Development, you will lead the growth, profitability, and overall strategy for SendCutSend’s product lines and self-service manufacturing offerings. You will operate as a business-unit leader, with accountability for P&L performance, product-line strategy, pricing, material and service offerings, and the customer experience that turns first-time customers into repeat customers.\nYou will connect customer demand with manufacturing capabilities, working across Manufacturing, Supply Chain, Sales, Support, Product, Engineering, Marketing, and Finance to determine where SendCutSend should invest, expand, price, and optimize its offerings.\nThis role requires a strong understanding of both the commercial and operational sides of the business. You will use customer behavior, manufacturing economics, competitive intelligence, and operational capacity to drive sustainable revenue and margin growth.\nThe scope of this role will evolve with the needs of the business.\nWhy SendCutSend?\nSendCutSend is an on-demand manufacturing company specializing in custom sheet metal and CNC machining. We serve more than 150,000 engineers, fabricators, and businesses across the U.S. and Canada. We operate out of five facilities located in Nevada, Kentucky, and Texas.\nOur business is built on reliability, accountability, quality, and constant improvement. Everyone here plays a real role in our success. We value people who are collaborative, innovative, and committed to detailed high-quality work. We’re scaling fast and building the future of manufacturing. If you’re excited to join the team and grow with us, we want to hear from you!\nWhat you’ll do\nLead P&L performance for assigned product lines, including revenue, gross margin, profitability, order volume, and growth against established targets.\nDevelop and execute product-line strategies that align customer demand, manufacturing capabilities, capacity, and company growth objectives.\nOwn strategy for materials, thicknesses, finishes, secondary operations, services, pricing, and promotions across SendCutSend’s online ordering platform.\nEvaluate product-line economics, including material costs, manufacturing costs, pricing, utilization, demand, and margin, to identify opportunities for profitable growth.\nAnalyze ordering behavior, conversion, cart abandonment, average order value, repeat purchases, customer feedback, and competitive pricing to identify growth opportunities.\nPartner with Manufacturing and Supply Chain leadership to align product availability, lead times, inventory, sourcing, equipment capabilities, and production capacity with customer demand.\nIdentify and develop business cases for new materials, manufacturing capabilities, finishes, secondary operations, and services.\nPartner with Product and Engineering to prioritize platform improvements that make it easier for customers to configure, price, and order manufactured parts.\nPartner with Marketing to develop campaigns, promotions, educational content, and customer acquisition strategies supporting product-line growth.\nEstablish and monitor product-line KPIs, including revenue, margin, order volume, average order value, conversion, repeat-purchase rate, lead time, and customer satisfaction.\nIdentify underperforming products, services, or offerings and develop strategies to improve profitability, reposition the offering, or recommend discontinuation.\nServe as the voice of the customer while balancing customer expectations with manufacturing capability, operational efficiency, and profitability.\nDevelop annual and long-range growth plans for assigned product lines.\nPresent performance, forecasts, strategic recommendations, and investment business cases to executive leadership.\nBuild, develop, and lead a high-performing product-line management team as the business scales.\nEstablish processes, reporting, and operating rhythms that create accountability for product-line performance.\nPerform other related duties as assigned.\nMinimum Qualifications\nBachelor’s degree in Business, Engineering, Manufacturing, Supply Chain, Finance, Marketing, or a related field.\n10+ years of progressive experience in business-line management, category management, general management, e-commerce, manufacturing strategy, or a related discipline.\nProven experience building and leading high-performing teams through periods of rapid growth.\nExperience working within a manufacturing, industrial, technical-products, or e-commerce environment.\nDemonstrated P&L accountability or significant responsibility for revenue, margin, and profitability.\nProven experience developing pricing, product assortment, market, or growth strategies.\nStrong financial and analytical skills with the ability to translate customer, operational, and financial data into business decisions.\nDemonstrated ability to evaluate business opportunities using revenue potential, manufacturing costs, capacity requirements, margin, and customer demand.\nProven ability to lead complex cross-functional initiatives involving Manufacturing, Supply Chain, Engineering, Product, Marketing, Sales, and Finance.\nExperience developing and presenting business cases and strategic recommendations to senior or executive leadership.\nStrong leadership, communication, and presentation skills.\nAbility to operate effectively in a fast-paced, high-growth manufacturing environment.\nPreferred Qualifications\nExperience scaling a retail or self-serve channel within a high-growth company.\nFamiliarity with CAD, DFM (design-for-manufacturability), or sheet metal and CNC processes.\nMBA or master's degree in Business, Marketing, Engineering, or a related field.\nEssential Physical Requirements\nAbility to sit and work at a computer for extended periods of time\nAbility to use a computer, phone, and other standard office equipment\nAbility to move throughout office and manufacturing environments for extended periods\nAbility to stand, walk, bend, and climb stairs\nAbility to occasionally lift up to 25 pounds\nAbility to work in environments with noise, moving equipment, temperature variation, and industrial hazards while following safety protocols\nWork Environment\nPrimarily an office environment with close, regular use of computer monitors\nTime on the shop floor, which requires following standard PPE requirements (safety glasses, hearing protection where posted, closed-toe shoes)\nBenefits\nHealth, Vision & Dental Insurance\n401(k) match up to 4%\nPaid time off\n6 Company-Paid Holidays\nTuition Reimbursement\nPaid Parental Leave\nShort-Term Disability\nLunch Provided Daily\nSafety Shoe Voucher\nEmployee Discounts!\nSalary Description\n$160,000 - $180,000 annually","description_format":"text","description_chars":6686,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Growth opportunities","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Metal 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