{"id":4196221,"url":"https://alion.io/job/sense-it-engineer","title":"IT Engineer","company":{"id":176189,"name":"Sense","domain":"sense.com","url":"https://alion.io/company/sense-3","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Okta","optional":false},{"name":"Slack","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-11-12T17:27:07Z","employer_posted_date":null,"last_verified_at":"2026-11-12T17:27:07Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Job Description\n\nThe IT Engineer will work closely with the Internal teams to provide exceptional IT service to our Engineers. The ideal candidate will have excellent communication and problem-solving skills, be able to work in a fast-paced environment and be comfortable working with technology.\n\nResponsibilities\n\nMac Device Management:\nManage and maintain Mac operating systems for end-users.\nPerform software installations, updates, and troubleshooting issues.\nProvide hands-on support for hardware and software issues.\nAnalyze the system logs and initiate necessary measures to ensure IT assets are in working state.\n Onboarding and offboarding:\nManage end to end employee onboard/offboard process for employees.\nConfigure and provision user accounts, access rights, and hardware.\n Asset management:\nManage all asset inventory, like laptops, monitors, and networking assets, in an asset management tool. (Any knowledge in Open Source tools will be added on.)\n User Access management:\nAdminister G-Suite, Slack, Okta, and O365 services.\nConfigure and manage single sign-on (SSO) for Google and Okta integration.\nEstablish & Manage Software Configuration Management System.\nManage all software and application access for end users and have good knowledge of managing ticketing tools\n Network & WiFi Administration:\nConfigure and manage DNS, DHCP, and routing for optimal network performance.\nAdminister the Cisco switching infrastructure and ensure network reliability.\nMonitor and optimize network performance and security.\nManage Meraki access points & Wifi infrastructure\nUnderstand debugging tools and techniques to identify and resolve errors in Wifi, Lan and networking devices\n Endpoint Security:\nManage endpoint security solutions to protect against malware, virus and unauthorized access.\n End-User Support:\nProvide end-user support, addressing technical issues, inquiries, and training needs.\nMaintain accountabilities for all assigned work, provide accurate estimates on work to be completed, and provide descriptions of work completed.\nCommunicate status of ongoing work internally within the team and externally with clients, where appropriate.\nActively participate in team meetings and troubleshooting IT issues.\n\nQualifications\n\nA Bachelor's degree in any stream.\n4 to 6 years of overall experience in IT.\nProficient in English, with good written and oral communication skills\nExcellent problem-solving skills\nAbility to work in a fast-paced environment and manage multiple priorities\nComfortable with technology and ability to learn quickly\nExperience with ticketing tools and IT support preferred.\nDetail-oriented and able to work independently\nPositive attitude and willingness to learn\n\nAdditional Information\n\nPerks & Benefits:Sense is an equal opportunity employer. We believe that diversity, inclusion, and belonging are integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.All your information will be kept confidential according to EEO guidelines.","description_format":"text","description_chars":3044,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Management","Building Automation & Controls"],"lifecycle":[{"event":"open","at":"2026-11-12T20:32:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["seen:0","win:early"],"computed_at":"2026-11-12T22:12:42Z"},"pay":null,"html_url":"https://alion.io/job/sense-it-engineer","json_url":"https://alion.io/job/sense-it-engineer.json","meta":{"generated_at":"2026-11-12T22:12:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":46920,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176189},"rest":"https://alion.io/mcp/rest/get_company?id=176189"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsense-it-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsense-it-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsense-it-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sense-it-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsense-it-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4196221}},{"tool":"search_jobs","arguments":{"company":"sense.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4196221},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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