{"id":2079054,"url":"https://alion.io/job/sensient-technologies-corporation-customer-service-representative","title":"Customer Service Representative","company":{"id":2172956,"name":"Sensient Technologies","domain":"sensient.com","url":"https://alion.io/company/sensient","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":85,"open_postings":5,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milton Keynes, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":82000,"period":"year","method":"role_country_seniority_unknown","sample_n":213},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-08T07:16:29Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-25T04:03:40Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Imagine we are filling this great customer service role - imagine how rewarding that could be for your career!\nWe are looking for an experienced Customer Services Representative to join our team in our Milton Keynes office. Working as part of the Customer Services Team, within Supply Chain, you will manage the receipt of customer orders and progress completion through the order fulfilment cycle, whilst providing support to interrelated functions.\nWhat you’ll do:\nReceive, verify accuracy and enter customer orders, liaise with Planning and confirm delivery dates with customers\nManage customer enquiries across Europe, resolve queries, source and provide information\nInterrogate data systems and generate reports for management reporting\nTake ownership of your orders, monitor WIP and champion your OTIF completion\nUsing Microsoft Excel daily to track order progress and analyse data \nWork closely with Supply Chain Departments to provide daily support and absence cover when required\nWhat you’ll bring:\nGood secondary education/degree plus work experience in dealing with B2B customers\nFluency in English and Italian\nMicrosoft Excel working knowledge\nNumerate and familiar with ERP systems\nExcellent organizational, communication and administrative skills\nExport experience would be advantageous\nWhat you’ll get:\nOpportunity to collaborate with your local colleagues, onsite 5 days per week\nAn excellent salary, benefit offering and development opportunities\nAn opportunity for occasional travel for business meetings with international colleagues\nA thorough and effective training experience during onboarding and beyond\nYour manager is known for empowering the team to make decisions, which is reflected in a remarkable team spirit\nAbout Sensient:\nSensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.\nAbout Sensient Flavors:\nSensient Flavors offers innovative, global taste solutions and specialized flavor delivery systems that help bring life to your food and beverage products. Our leading-edge technologies reflect our core philosophies to be dynamic and innovative and to add value to your applications.\nAs a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. 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