{"id":3724064,"url":"https://alion.io/job/sensient-technologies-customer-service-representative","title":"Customer Service Representative","company":{"id":2172956,"name":"Sensient Technologies","domain":"sensient.com","url":"https://alion.io/company/sensient","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["King's Lynn, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Cognos","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Oracle ERP","optional":false},{"name":"Outlook","optional":false},{"name":"Power BI","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-03T10:52:06Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-08T05:34:07Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you.\nHard work lives here. So does high reward. If that’s you, let’s talk.\nReporting to the Supply Chain Manager, the Customer Service Representative is responsible for managing the outbound orders, liaising with freight forwarders, understanding and providing the required shipping & freight documentation, knowing and following import/export regulations and ensuring all system transactions are processed.\nThis is a full-time office-based position that is offered on temporary basis for 3 months.\nWhat will you do:\nConsolidate and configure shipments, within established guidelines to ensure timely service and cost effectiveness for efficient service to customers. Utilize the report to minimize loads to affiliates, LTL’s, FTL and containers\n\nVerify orders to be shipped, drawing up all the documents necessary for the smooth running of the transport process; customs documentation etc.\n\nMonitor daily shipments to ensure that they are completed: raise shipping documentation, distribute to customers and forwarders accordingly\n\nPerform a variety of customer transactions such as order entry, processing, follow-up, maintain open order and late order reports and contract review\nCarrier management, monitor scheduled shipment dates and track order shipments directly with carriers or via the Internet to ensure timely delivery and expedite as needed\nWhat will you bring:\nNVQ Level 2 or college diploma - Business / Commercial\n\nCustomer service and shipping documentation experience (UK, Export, Customs)\n\nIMDG & IATA Training/Certification preferred\n\nExperience with all forms of transport delivery systems (air, road & sea)\n\nStrong verbal and written communication skills, including the ability to capture the detail of a situation & communicate accurately & professionally\n\nProficiency in working in a Microsoft Office environment (Outlook, Teams, Word, Excel, Power Point)\n\nUse of business tools JD Edwards MRP, Cognos, PowerBI and Salesforce. Good administrator with strong organization skills and multi-tasking abilities\n\nWhat will you get:\nOpportunity to collaborate with dynamic, successful colleagues across different areas\nA thorough and effective training experience during onboarding and beyond\nAbout the team\nSensient Personal Care and Specialty Market (PCSM) develops, produces and markets ingredients and high-quality colors for the personal care and cosmetics industry, as well as specialty colors for use in household and industrial cleaners, specialist coatings and agriculture product applications.\nAbout Sensient Technologies Corporation\nSensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands. Sensient is headquartered in Milwaukee, Wisconsin.\nFor more information, visit our website at http://www.sensient.com.\nEqual Opportunity Employer","description_format":"text","description_chars":3334,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Chemical Manufacturing","Food Ingredients"],"lifecycle":[{"event":"open","at":"2026-11-04T04:17:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":39,"reasons":["conf:0","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/sensient-technologies-customer-service-representative","json_url":"https://alion.io/job/sensient-technologies-customer-service-representative.json","meta":{"generated_at":"2026-11-08T14:19:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30308,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2172956},"rest":"https://alion.io/mcp/rest/get_company?id=2172956"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsensient-technologies-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsensient-technologies-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsensient-technologies-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sensient-technologies-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsensient-technologies-customer-service-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3724064}},{"tool":"search_jobs","arguments":{"company":"sensient.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3724064},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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