{"id":1263605,"url":"https://alion.io/job/sensor-tower-account-manager-brands","title":"Account Manager, Brands","company":{"id":3805,"name":"Sensor Tower","domain":"sensortower.com","url":"https://alion.io/company/sensor-tower","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":76,"open_postings":22,"ghost_share":0,"stale_share":0.955,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":115000,"period":"year","method":"role_country_seniority_unknown","sample_n":379},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-25T20:46:11Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-06T23:34:22Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.\nAs an Account Manager, Brands at Sensor Tower, you’ll play a key role in managing the account renewal and growth of our customer base while working closely with Sensor Tower Customer Support as needed to ensure a positive customer experience. You’ll also be instrumental in helping to build our process around renewals management and advocate for process updates to improve operational efficiency.\nYou will act as a trusted advisor to enterprise brand clients, ensuring they maximize the value of Sensor Tower’s market intelligence platform. By bridging commercial strategy with operational excellence, you will drive long-term retention, identify strategic expansion opportunities, and streamline our internal workflows.\nWhat you will do:\nManage a portfolio of businesses, focusing on renewals, upsells, and Net Revenue Retention (NRR) growth.\n\nOversee all assigned contract renewals to ensure timely and accurate execution\n\nAccelerate the contract renewal process, mitigate identified risk, and ensure customer satisfaction\n\nOwn contract processes, including renewal CTA management, quote creation, maintenance of Salesforce opportunity records, sending of order forms, forecasting renewals outcomes, and tracking progress of signature\n\nWork with Customer Support team (where needed) to identify at-risk accounts and put together a strategy to secure the renewal, as needed\n\nPartner with Customer support and Sales Ops to communicate challenges in our current renewal process and advocate for improvements to increase our operational efficiency\n\nIdentify opportunities to expand Sensor Towers footprint within an account as part of the renewal process\n\nBuild strong relationships with customers through a regular cadence of calls, face-to-face meetings and on-site visits where possible. Use these conversations to understand their priorities, demonstrate value, address objections and identify renewal and expansion opportunities.\n\nBuild account plans that identify renewal risk, stakeholder changes, product adoption gaps and opportunities for expansion well ahead of contract expiry.\n\nLead commercial negotiations with customers and their procurement and legal teams, including pricing, contract structure and multi-year agreements.\n\nDevelop relationships with decision-makers across multiple teams and regions within each account.\n\nTranslate customer goals into relevant use cases across Sensor Tower’s products, and partner with internal specialists on demonstrations, insights and custom data requirements.\n\nMaintain an accurate renewal and expansion forecast, with clear next steps and escalation plans for at risk accounts.\n\nHold regular commercial reviews with key stakeholders to understand budget plans, confirm renewal timelines and build support for continued investment.\n\nExperience and skills that you can bring:\nMust be wiling to work from our London office three days a week.\n\nExperience in SaaS sales as an Account Executive or Account Manager.\n\nStrong understanding of the SaaS industry and digital ecosystem.\n\nAbility to identify product penetration, renewal, and upsell opportunities within the managed customer base.\n\nAbility to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical.\n\nSelf-starting attitude and entrepreneurial spirit highly encouraged!\n\nAn eye for detail following the industry trends and interpreting these into day-to-day business impact.\n\nEnjoy working in small, fast-paced teams where you can take initiative and accountability and generate - results every day.\n\nExperience managing complex SaaS renewals and expansions involving multiple stakeholders, products or regions.\n\nStrong commercial judgement, including the ability to defend value, handle pricing objections and balance customer needs with revenue goals.\n\nConfidence working with procurement and legal teams to move agreements through to signature.\n\nFraud warning:\nIt's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.\nTo all recruitment agencies:\nSensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. 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