{"id":3873639,"url":"https://alion.io/job/sensor-tower-account-manager-smb","title":"Account Manager, SMB","company":{"id":3805,"name":"Sensor Tower","domain":"sensortower.com","url":"https://alion.io/company/sensor-tower","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":81,"open_postings":59,"ghost_share":0.322,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Culver City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-11-06T15:03:10Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T05:37:14Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":1},"description":"Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.\nWe’re looking for a commercially driven Account Manager to manage and grow a portfolio of SMB customers. You’ll build strong client relationships, understand their business needs, and help them get the most value from our platform while driving renewals, upsell opportunities, and long-term retention.\nThis is a hands-on role where you’ll take ownership of your accounts, identify opportunities for growth, and work closely with internal teams to improve the customer experience. We’re looking for someone proactive, commercially minded, and comfortable working in a fast-paced SaaS environment.\nBase salary: $80,000-$90,000\nCommission: Uncapped commission on top of base\nWork arrangement: Hybrid, 2-3 days per week in our Culver City office\nWhat you will do:\nManage business and grow Net Revenue Retention (NRR) by managing renewals and upsells.\n\nHave c-level discussions with customers and work on strategizing their use cases with our platform.\n\nCreate, manage, and implement Quarterly Business Reviews.\n\nProactively understand the clients’ business to provide competitive insights and trends.\n\nCollaborate with global product, engineering and other technical teams to improve our product offerings.\n\nFollow industry trends and interpret these into day-to-day business impact.\n\nUnderstand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases.\n\nIdentify product penetration, renewal, and upsell opportunities within the managed customer base.\n\nExperience and skills that you can bring:\nExperience in SaaS sales as an Account Executive or Account Manager.\n\nStrong understanding of the SaaS industry and digital ecosystem.\n\nAbility to identify product penetration, renewal, and upsell opportunities within the managed customer base.\n\nAbility to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical.\n\nSelf-starting attitude and entrepreneurial spirit highly encouraged!\n\nAn eye for detail following the industry trends and interpreting these into day-to-day business impact.\n\nEnjoy working in small, fast-paced teams where you can take initiative and accountability and generate - results every day.\n\nFraud warning:\nIt's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.\nTo all recruitment agencies:\nSensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. 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