{"id":2688035,"url":"https://alion.io/job/sentinel-technologies-customer-engineer","title":"Customer Engineer","company":{"id":4436595,"name":"Sentinel Technologies","domain":"sentineltechno.com","url":"https://alion.io/company/sentinel-technologies","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Milwaukee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":45000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-10-16T08:14:03Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-16T17:08:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Responsibilities\nSentinel is seeking a Customer Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting and repairing desktops and laptops, performing software re-imaging, and ensuring systems are fully functional and secure. We are looking for someone who delivers exceptional customer service, works collaboratively within a team, and maintains a professional presence at client location. This is a full-time, on-site position based at our client site in Milwaukee, WI.\nQualifications\n1-3 years of experience in similar role\nA+ Certification preferred\nExperience troubleshooting and repairing desktop and laptop hardware\nExperience with re-imaging software a must, SCCM experience preferred\nExcellent communication skills\nAbility to lift 50 pounds and to stand for a long period of time\nThe candidate must have a car, as this position requires travel between location and the transportation of equipment\nA valid driver’s license and proof of vehicle insurance will be required\nLegally authorized to work in the US without sponsorship\nMust demonstrate a “can-do” attitude\nWe focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.\nCompensation:\n$45,000-$60,000 annually\nWhat you get:\nWe offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks’ vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.\nOverview\nMOTIVATED…..make IT happen!\nSentinel Technologies, Inc. has been rated a top workplace every year since 2012!\nAbout Us:\nSentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.\nIf you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!\nIf you share our passion about what technology can do and want to be part of a top workplace environment - we’d like to have you join our team. Learn more at www.sentinel.com/careers.\nAs part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.\nSentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.\nIf you are an individual with a disability and need assistance in applying for a position, please contact .\nThe “Know Your Rights” Poster is available here\nhttps://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf\nSentinel EEO Policy Statement is available here.\nhttps://www.sentinel.com/about/diversity\nJFNDNP","description_format":"text","description_chars":4326,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-16T08:14:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-16T19:48:38Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/sentinel-technologies-customer-engineer","json_url":"https://alion.io/job/sentinel-technologies-customer-engineer.json","meta":{"generated_at":"2026-10-16T19:48:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":177,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4436595},"rest":"https://alion.io/mcp/rest/get_company?id=4436595"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsentinel-technologies-customer-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsentinel-technologies-customer-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsentinel-technologies-customer-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sentinel-technologies-customer-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsentinel-technologies-customer-engineer"}]}