{"id":2688032,"url":"https://alion.io/job/sentinel-technologies-it-support-specialist","title":"IT Support Specialist","company":{"id":4436595,"name":"Sentinel Technologies","domain":"sentineltechno.com","url":"https://alion.io/company/sentinel-technologies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bradley, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":23,"max":27,"currency":"USD","period":"hour","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"TCP/IP","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-10-16T08:14:03Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T14:29:39Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Responsibilities\nSentinel Technologies is seeking an IT Support Specialist for one of its partners to provide hands-on technical support for office, shop, and field employees. Responsibilities include troubleshooting hardware, software, and connectivity issues; supporting users in person, remotely, and by phone; managing IT tickets; onboarding and offboarding employees; configuring devices; maintaining equipment inventory; and documenting IT procedures. The ideal candidate is organized, customer-focused, and able to communicate clearly with users of varying technical levels. This role is based in Bradley, IL, with occasional travel to other company locations as needed.\nThis is a contract-to-hire position and requires onsite work at the client location in Bradley, Illinois.\nQualifications\nPreferred: 1-3 years of IT support, technical support, or help desk experience in a business environment. \nPractical experience troubleshooting Windows desktops, laptops, and supporting end users with hardware, of network fundamentals, including TCP/IP, Wi-Fi, printers, and common connectivity troubleshooting. \nStrong troubleshooting skills across hardware, operating systems, Microsoft 365 applications, and business software. \nAbility to diagnose and resolve common technical issues independently, seeking guidance from senior IT staff when appropriate. \nExperience configuring, deploying, and supporting desktops, laptops, mobile devices, printers, and related peripherals. \nStrong communication, customer service, and training skills with the ability to support users of varying technical backgrounds in office, shop, and field environments. \nExcellent organizational and time-management skills, with the ability to prioritize multiple tasks, manage support tickets, and maintain accurate documentation; valid driver's license and ability to travel between company locations as needed.\nAbility to lift up to 50 pounds independently, climb, balance, stoop, kneel, crawl, stand, walk and sit \nAbility to commute between company locations locally for support and repairs\nA valid driver’s license and proof of vehicle insurance will be required \nLegally authorized to work in the US without sponsorship\nMust demonstrate a “can-do” attitude \nWe focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.\nCompensation Range:\n$23.00 - $27.00 an hour\nWhat you get:\nWe offer weekly competitive pay, medical, dental, vision, 401K and more.\nOverview\nMOTIVATED…..make IT happen!\nSentinel Technologies, Inc. has been rated a top workplace every year since 2012!\nAbout Us:\nSentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.\nIf you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!\nIf you share our passion about what technology can do and want to be part of a top workplace environment - we’d like to have you join our team. Learn more at www.sentinel.com/careers.\nAs part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.\nSentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.\nIf you are an individual with a disability and need assistance in applying for a position, please contact .\nThe “Know Your Rights” Poster is available here\nhttps://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf\nSentinel EEO Policy Statement is available here.\nhttps://www.sentinel.com/about/diversity\nJFNDNP","description_format":"text","description_chars":4890,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-16T08:14:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:0","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":54000,"is_top_pay":false},"html_url":"https://alion.io/job/sentinel-technologies-it-support-specialist","json_url":"https://alion.io/job/sentinel-technologies-it-support-specialist.json","meta":{"generated_at":"2026-10-18T16:44:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22231,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4436595},"rest":"https://alion.io/mcp/rest/get_company?id=4436595"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsentinel-technologies-it-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsentinel-technologies-it-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsentinel-technologies-it-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sentinel-technologies-it-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsentinel-technologies-it-support-specialist"}]}