{"id":3025758,"url":"https://alion.io/job/sentinel-technologies-support-analyst","title":"Support Analyst","company":{"id":4436595,"name":"Sentinel Technologies","domain":"sentineltechno.com","url":"https://alion.io/company/sentinel-technologies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Downers Grove, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"Google Workspace","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Windows Server","optional":false},{"name":"DNS","optional":true},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-10-21T19:03:15Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T00:35:16Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Responsibilities\nWe are seeking a skilled and service-oriented Support Analyst to support and maintain our enterprise IT environment. The ideal candidate will have hands-on experience administering Microsoft technologies, including Microsoft Entra ID, Intune, Azure, Active Directory, and Windows Server, along with Google Workspace and endpoint management solutions. This role will be responsible for managing user identities and access, deploying and maintaining applications, administering endpoint devices, supporting cloud and on-premises infrastructure, and troubleshooting complex technical issues across a hybrid IT environment. This position can be remote, with occasional onsite support required at Dayton, Ohio.\nQualifications\n5+ years of experience in Systems administration, or Technical Support role.\nHands-on experience with Microsoft Entra ID and identity and access management.\nExperience administering Microsoft Intune and endpoint management solutions.\nExperience with mobile device management, application deployment, and device compliance.\nWorking knowledge of Microsoft Azure and cloud infrastructure administration.\nCertification are preferred: Endpoint Administrator Associate (MD-102), AZ-104, SC-300,\nGoogle Workspace Administrator certification or equivalent training.\nPrevious experience supporting K-12 educational institutions or school district IT environments would be a plus.\nExperience managing Active Directory, Group Policy, user accounts, and permissions.\nExperience administering and troubleshooting Windows Server environments.\nFamiliarity with Google Workspace administration and the Google Admin Console.\nExperience supporting hybrid Microsoft and Google environments.\nKnowledge of Cisco Umbrella or comparable DNS security and web content filtering solutions.\nStrong troubleshooting, analytical, and problem-solving skills.\nAbility to manage multiple technical issues, prioritize tasks, and communicate effectively with technical and non-technical users.\nExperience with Cisco Umbrella or similar DNS and web content filtering solutions is highly desirable\nExcellent verbal and written communication skills.\nStrong customer service and interpersonal skills.\nStrong organizational skills with the ability to prioritize and manage multiple tasks in a fast-paced environment.\nThe candidate must have a car, as this position requires travel between location and the transportation of equipment \nA valid driver’s license and proof of vehicle insurance will be required\nLegally authorized to work in the US without sponsorship\nMust demonstrate a “can-do” attitude\nWe focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.\nCompensation:\n$75,000-$100,000\nWhat you get:\nWe offer weekly competitive pay, medical, dental, vision, 401K and more.\nOverview\nMOTIVATED…..make IT happen!\nSentinel Technologies, Inc. has been rated a top workplace every year since 2012!\nAbout Us:\nSentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.\nIf you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!\nIf you share our passion about what technology can do and want to be part of a top workplace environment - we’d like to have you join our team. Learn more at www.sentinel.com/careers.\nAs part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.\nSentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.\nIf you are an individual with a disability and need assistance in applying for a position, please contact .\nThe “Know Your Rights” Poster is available here\nhttps://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf\nSentinel EEO Policy Statement is available here.\nhttps://www.sentinel.com/about/diversity\nJFNDNP","description_format":"text","description_chars":5235,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-21T19:03:15Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":6,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":false},"html_url":"https://alion.io/job/sentinel-technologies-support-analyst","json_url":"https://alion.io/job/sentinel-technologies-support-analyst.json","meta":{"generated_at":"2026-10-24T02:17:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3722,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4436595},"rest":"https://alion.io/mcp/rest/get_company?id=4436595"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsentinel-technologies-support-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsentinel-technologies-support-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsentinel-technologies-support-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sentinel-technologies-support-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsentinel-technologies-support-analyst"}]}