{"id":4001703,"url":"https://alion.io/job/sentinelone-key-solutions-architect-prompt-3","title":"Key Solutions Architect, Prompt","company":{"id":46,"name":"SentinelOne","domain":"sentinelone.com","url":"https://alion.io/company/sentinelone","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":25,"ghost_share":0,"stale_share":0.72,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":132000,"max":182000,"currency":"USD","period":"year","gross":null,"usd_annual":182000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Helm","optional":false},{"name":"Jira","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Machine Learning","optional":false},{"name":"SentinelOne","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-10T01:08:12Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-13T21:24:57Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Our Purpose \nAt SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.\nAbout Us \nSentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.\nOur teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.\nWhat Are We Looking For?\nWe’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.\nAs a Key Solutions Architect, you will be tasked with serving as the expert escalation point for SentinelOne's AI Security customers, blending deep technical troubleshooting, solution architecture, and cross-functional leadership to solve the hardest customer problems, partner directly with R&D, and help SentinelOne's post-sales teams succeed with Prompt at scale. You will sit behind our Customer Success, Technical Account Management, Technical Success, and Support teams as the escalation layer: when an issue goes beyond the frontline, you step in, find the root cause, work directly with Prompt R&D, and hand back a clear resolution. This role sits at the intersection of implementation leadership and deep technical advisory, and you will be the AI security specialist your accounts turn to for architecture guidance, deployment strategy, and adoption planning.\nWhat Will You Do?\nPrimary responsibilities include:\nOwn and drive full deployment cycles with structured project management and hands-on technical oversight, including architecture advisory for self-hosted, air-gapped, SSO/IdP, proxy, and MDM deployments that standard guides don't cover.\nPartner with Account Executives, Key Account Managers, Sales Engineering, Support, Product, and Engineering teams to deliver a seamless handoff, support complex and detailed implementations, and align on customer outcomes.\nAct as a trusted technical advisor, walking into every customer conversation with a plan.\nProactively drive adoption, feature utilization, and long-term customer health through technical consultation and regular engagement.\nBe the voice of the customer internally, surfacing needs, blockers, and risks with urgency.\nDeliver escalations end to end, including triage, root cause analysis, resolution, and handback.\nWork directly with Prompt R&D to drive fixes and get real ETAs, then verify each fix with the customer.\nDevelop technical resources, training sessions, and enablement content that accelerate adoption and reduce time-to-value, and turn escalations into KB articles, docs, and enablement for internal teams, so the same issue doesn't get escalated twice.\nBe the expert on new and emerging functionality, beta deep-dives, and partner integrations as the platform expands.\nWhat Skills and Knowledge Will You Bring?\nIdeal candidates will have:\n5 to 7 or more years of experience in enterprise software, with cybersecurity strongly preferred, in roles such as Technical Account Manager, Professional Services Consultant, Customer Success Engineer, or similar.\nStrong technical background in cybersecurity, endpoint protection, and IT and security architecture.\nKnowledge of Windows, macOS, Linux, and containerized environments, including Kubernetes.\nDemonstrated ability to lead projects, manage multiple stakeholders, and influence cross-functional outcomes.\nExcellent written and verbal communication skills, with the ability to engage both technical practitioners and executive stakeholders.\nProficiency in Jira, Salesforce, and case and escalation workflows.\nHands-on troubleshooting and root-cause experience, including logs, network traces, browser and extension behavior, and API debugging.\nPrior experience in Technical Success, Deployment Management, Solutions Architect, or Enterprise Customer Success Engineering is preferred, as is experience delivering training, enablement, or customer-facing technical content.\nProven ability to act as a trusted advisor for large enterprise accounts, managing complex deployments and technical engagements while driving both technical success and relationship health, is preferred.\nDomain expertise in one or more of the following areas is preferred: AI and security (artificial intelligence, machine learning, GenAI concepts, or cybersecurity with a focus on AI and data security), cloud and infrastructure (modern cloud architecture, Kubernetes and Helm, containerized environments), platform and integration (SaaS platform support, API integrations, MDM tools), or networking and security fundamentals (information security principles, network architecture).\nWhy SentinelOne?\nAI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.\nWe invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:\nEquity & Rewards\nRestricted Stock Units (RSUs)\nEmployee Stock Purchase Plan (ESPP)\nTime Off & Wellbeing\nFlexible time off\nPaid company holidays and paid sick time\nGender-neutral parental leave\nGrandparent leave\nInsurance & Financial Security\nMedical, dental, and vision coverage\n401(k) retirement plan with company match\nLife and disability insurance\nHealth and dependent care FSA\nVoluntary benefits (hospital, accident, critical illness)\nEmployee Assistance Program (EAP)\nARAG pre-paid legal\nNationwide pet insurance\nCancer Care program\nGlobal business travel medical insurance\nWork Perks & Flexibility\nHome office allowance\nMobile phone reimbursement\nWellness & Lifestyle\nWellness coach\nWellness/gym reimbursement\nFertility coverage\nAdoption & surrogacy reimbursement\nThis U.S. role has a base pay range that will vary based on the location of the candidate. For some locations, a different pay range may apply. If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.\nBase Salary Range\n$132,000—$182,000 USD\nSentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.\nSentinelOne participates in the E-Verify Program for all U.S. based roles. \nTo learn more about how we use AI in our hiring process, please review our AI in Hiring Candidate Disclosure.","description_format":"text","description_chars":7961,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity","Flexible time off","Health insurance","Home office","Parental leave","Restricted stock units","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Security","Information Security","Security Operations","Cybersecurity AI"],"lifecycle":[{"event":"open","at":"2026-11-10T03:48:19Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 7 · green card filings: 6","filings_12m":7,"filings_prev_12m":12,"green_card_filings_12m":6,"median_offered_wage_usd":193269,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":45,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":182000,"is_top_pay":true},"html_url":"https://alion.io/job/sentinelone-key-solutions-architect-prompt-3","json_url":"https://alion.io/job/sentinelone-key-solutions-architect-prompt-3.json","meta":{"generated_at":"2026-11-14T00:07:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":275,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":46},"rest":"https://alion.io/mcp/rest/get_company?id=46"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsentinelone-key-solutions-architect-prompt-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsentinelone-key-solutions-architect-prompt-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsentinelone-key-solutions-architect-prompt-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sentinelone-key-solutions-architect-prompt-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsentinelone-key-solutions-architect-prompt-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4001703}},{"tool":"search_jobs","arguments":{"company":"sentinelone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4001703},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}