{"id":3851951,"url":"https://alion.io/job/sentry-management-inc-operational-excellence-project-manager","title":"Operational Excellence Project Manager","company":{"id":2756876,"name":"Sentry Management, Inc.","domain":"sentrymgt.com","url":"https://alion.io/company/sentrymgt","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Longwood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-05T22:51:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T04:56:36Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"SUMMARY\nThe Operational Excellence Project Manager leads cross-functional projects from planning through implementation and closeout, ensuring alignment with company strategy, priorities, and goals. This role brings structured project management to operational improvements, technology implementations, and process changes, with accountability for clear plans, coordinated resources, timely decisions, and complete documentation.\nThe Project Manager partners with department leaders and subject matter experts to develop and validate business process maps, policies, standard operating procedures, and supporting resources as part of project delivery. The Operational Excellence Project Manager is expected to embrace the honor to serve our communities, as well as demonstrate kindness, professionalism, and timely resolution in every interaction. They will also abide by the Sentry Promises made to our board members, homeowners, and fellow employees.\nRESPONSIBILITIES:\nProject Management\nManage multiple cross-functional projects from intake and planning through implementation, transition, and closeout.\nWork with project sponsors, department leaders, and subject matter experts to define objectives, scope, requirements, deliverables, and measurable success criteria.\nBuild and maintain project plans, milestones, dependencies, resource needs, and assigned responsibilities.\nCoordinate internal teams and external partners, confirming commitments and following up on deliverables.\nTrack schedules, approved budgets, resource constraints, and scope changes; communicate impacts and obtain appropriate approvals.\nMaintain risk, issue, decision, and action logs; escalate unresolved items with recommended next steps.\nApply predictive, agile, or hybrid project management methods appropriate to the work and established company standards.\nFacilitate project meetings with clear agendas, documented decisions, owners, and due dates.\nMaintain accurate project records and status reporting in designated project management systems.\nCoordinate testing, quality reviews, result verification, and stakeholder acceptance before implementation.\nProvide concise status updates highlighting progress, upcoming milestones, risks, and decisions needed.\nManage operational handoffs, confirm ongoing ownership, and document lessons learned and project outcomes.\nProcess Improvement and Documentation\nPartner with subject matter experts to document current-state and future-state processes, including roles, handoffs, controls, and exceptions.\nApply Lean and Six Sigma principles to identify root causes, reduce rework, simplify workflows, and improve consistency.\nEstablish baseline measures and track improvements against agreed project objectives.\nCoordinate completion and approval of policies, standard operating procedures, templates, and supporting resources before project closeout.\nEnsure process maps and documentation reflect the implemented process and have identified ongoing owners.\nMaintain current project source information, including requirements, subject matter expert contacts, decisions, approvals, and supporting records.\nFollow document control standards so project materials are complete, current, and stored in approved repositories.\nIdentify opportunities to use technology and automation to meet business needs.\nChange Management and Implementation\nAssess operational impacts and coordinate implementation readiness across affected departments and divisions.\nPartner with Learning and Development, Software, Technology Support, and operational owners to align rollout activities, guidance, and support.\nConfirm that stakeholders understand what is changing, their responsibilities, and required actions.\nTrack readiness activities and surface gaps that could affect launch or adoption.\nCoordinate post-launch follow-up, issue resolution, and transition to ongoing operational support.\nPerform other duties as assigned.\nREQUIRED EXPERIENCE & SPECIFICATIONS:\nCurrent Project Management Professional (PMP) certification required.\nAt least three years of experience leading cross-functional projects, including responsibility for planning, execution, stakeholder coordination, and closeout.\nBachelor’s degree preferred, or an equivalent combination of education and relevant experience.\nDemonstrated ability to manage scope, schedules, dependencies, risks, resources, and project documentation.\nExperience developing process maps and coordinating policies, procedures, and operational handoffs.\nWorking knowledge of predictive, agile, and hybrid project management methods.\nStrong analytical, organizational, facilitation, and written communication skills.\nExperience with project management and collaboration platforms, such as Microsoft Teams, Planner, SharePoint, or comparable tools.\nPERSONAL SPECIFICATIONS:\nCommunication Skills\nOral Communication - Effectively expresses oneself in one-on-one and group situations and presentations\nWritten Communication - Effectively expresses ideas through a variety of written communications (e-mails, reports, memos, etc.), demonstrating strong writing skills\nListening - Demonstrates attentiveness and the ability to understand the oral communications of others through active listening skills\nDeliver informative, engaging, and well-organized presentations\nEffectively facilitate regular team meetings\nPersonal Motivation\nCommitment- Demonstrates commitment to perform above and beyond the essential functions of the job\nSelf-starter who exhibits initiative and internal motivation to achieve goals, including those beyond standard expectations\nTeamwork - Ability to work well in a team environment, always willing to assist other employees\nIntegrity - Maintains social, ethical, and organizational norms\nEnthusiasm - Demonstrates an open mind and positive attitude, while interacting with others in a positive way\nEnthusiasm - Displays genuine interest, excitement, and eagerness toward job, company, employees, and customers\nSensitivity - Takes into consideration the feelings and needs of others in plans and actions\nManagerial Skills\nManagement - Possesses the necessary managerial skills to hire, terminate, and manage the activities of the office\nConduct - Demonstrate high integrity, honesty, leadership, trustworthiness, goal-oriented, and deadline conscious. Affects change, when necessary, in collaboration with the Community Managers and Division Manager\nDecision Making - Ability to make sound business decisions, which favorably impact customers based on logical assumptions and factual information. Doesn't procrastinate on tough decisions, especially those related to the budget and personnel issues\nStress Management - Maintains stability of performance under pressure and/or opposition\nPolicies and Procedures - Understand and implement all corporate policies and procedures that impact job responsibility\nREQUIREMENTS\n\nAbility to sit for up to eight (8) hours per day\nAbility to operate a personal computer and basic office equipment\nAbility to talk regularly over the phone with customers and co-workers up to eight (8) hours per day\nProficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint\nBenefits\nMedical, Dental, Vision \nShort-Term and Long-Term Disability\nLife Insurance and AD&D\nPaid Vacation\nPaid Sick/Personal Days\nPaid Holidays\n401(k)\nSentry Management, Inc. is an equal opportunity employer","description_format":"text","description_chars":7402,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management"],"lifecycle":[{"event":"open","at":"2026-11-06T03:53:31Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":29,"reasons":["conf:0","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/sentry-management-inc-operational-excellence-project-manager","json_url":"https://alion.io/job/sentry-management-inc-operational-excellence-project-manager.json","meta":{"generated_at":"2026-11-11T06:30:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9318,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2756876},"rest":"https://alion.io/mcp/rest/get_company?id=2756876"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsentry-management-inc-operational-excellence-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsentry-management-inc-operational-excellence-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsentry-management-inc-operational-excellence-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sentry-management-inc-operational-excellence-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsentry-management-inc-operational-excellence-project-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3851951}},{"tool":"search_jobs","arguments":{"company":"sentrymgt.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3851951},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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