{"id":3718185,"url":"https://alion.io/job/sequoia-connect-uipath-rpa-support-engineer","title":"UiPath RPA Support Engineer","company":{"id":6343,"name":"Sequoia Connect","domain":"sequoia-connect.com","url":"https://alion.io/company/sequoia-global-services","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Office","optional":false},{"name":"UiPath","optional":false}],"status":"live","first_seen_at":"2026-11-04T01:32:24Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T08:18:55Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Description\nAt Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your \"Human OS\" and accelerating your growth through world-class, high-impact projects.\nWe are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers-including several Fortune 500 companies-to \"Rise™.\" With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging next-generation technologies such as 5G, AI, Blockchain, and Quantum Computing.\nThis is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise, this is where you belong.\nWe are currently searching for an UiPath RPA Support Engineer:\nThe Challenge (Responsibilities)\nSupport customers with their production Robotic Process Automation solutions built in UiPath.\nAct as a liaison between the user community and the technical applications development staff (which may include offshore teams).\nResolve system problems and troubleshoot/triage issues to ensure customer processes run smoothly.\nSupport implemented solutions by conducting root cause analysis on issues and executing corrective actions.\nAct as a system administrator of the RPA system.\nEnsure standards compliance and institutionalize automation best practices, conducting automation code and process reviews to ensure the highest level of quality.\nParticipate in identifying business process automation requirements and support the creation of solutions.\nGenerate reports and perform data analysis by collecting, analyzing, and summarizing data.\nWrite and maintain system documentation, business processes, training procedures, and standard operating procedures (SOPs).\nProvide training and support directly to customers.\nYour Profile (Requirements)\n3+ years of overall IT experience with at least 2 years of relevant, hands-on experience supporting RPA solutions using UiPath.\nGraduate or postgraduate qualification from a reputable university, preferably BE/MCA.\nBasic experience with one or more scripting languages.\nBasic experience with system administration.\nSolid working knowledge of standard features/functions of one or more applications to field, analyze, and resolve customer issues.\nGood command of MS Office tools (Visio, Excel, PowerPoint, Word).\nAnalytical bent of mind to connect different data points together to provide insights.\nExcellent written and oral communication skills to define parameters to meet business requirements and interact with multiple stakeholders at different levels.\nStrong commitment to operational excellence with solid planning, time management, and collaboration skills.\nHigh-Performance Mindset: Resilience, emotional intelligence, and a focus on agile delivery.\nTechnologist DNA: A deep understanding of the difference between \"coding\" and \"engineering.\"\nDesired\nPrior experience working on similar Process Automation initiatives is a big plus.\nSome infrastructure or server administration experience is a plus.\nFamiliarity with cloud-native foundations or AI coding assistants.\nLanguages\nAdvanced Oral English: For seamless collaboration with global teams.\nAdvanced Spanish.\nNote:\n| Fully remote |\nIf you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/\nRequirements\nYour Profile (Requirements)\n3+ years of overall IT experience with at least 2 years of relevant, hands-on experience supporting RPA solutions using UiPath.\nGraduate or postgraduate qualification from a reputable university, preferably BE/MCA.\nBasic experience with one or more scripting languages.\nBasic experience with system administration.\nSolid working knowledge of standard features/functions of one or more applications to field, analyze, and resolve customer issues.\nGood command of MS Office tools (Visio, Excel, PowerPoint, Word).\nAnalytical bent of mind to connect different data points together to provide insights.\nExcellent written and oral communication skills to define parameters to meet business requirements and interact with multiple stakeholders at different levels.\nStrong commitment to operational excellence with solid planning, time management, and collaboration skills.\nHigh-Performance Mindset: Resilience, emotional intelligence, and a focus on agile delivery.\nTechnologist DNA: A deep understanding of the difference between \"coding\" and \"engineering.\"","description_format":"text","description_chars":5382,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Senior Living & Assisted Living","Blockchain & Crypto"],"lifecycle":[{"event":"open","at":"2026-11-04T01:37:11Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":5,"expected_fill_days":21,"reasons":["conf:2","agency","velocity","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/sequoia-connect-uipath-rpa-support-engineer","json_url":"https://alion.io/job/sequoia-connect-uipath-rpa-support-engineer.json","meta":{"generated_at":"2026-11-09T08:30:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6949,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6343},"rest":"https://alion.io/mcp/rest/get_company?id=6343"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsequoia-connect-uipath-rpa-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsequoia-connect-uipath-rpa-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsequoia-connect-uipath-rpa-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sequoia-connect-uipath-rpa-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsequoia-connect-uipath-rpa-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3718185}},{"tool":"search_jobs","arguments":{"company":"sequoia-connect.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3718185},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}