{"id":2396048,"url":"https://alion.io/job/sequoialiving-resident-services-coordinator-full-time","title":"Resident Services Coordinator Full Time","company":{"id":4417027,"name":"Sequoia Living","domain":"sequoialiving.org","url":"https://alion.io/company/sequoialiving","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":34,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":68000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-12T22:34:03Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T20:22:16Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nWe are hiring a bi-lingual (Mandarin) Resident Services Coordinator who provides outreach, case finding, assessments, and care planning to senior, disabled adults and families within the scope of the Resident Services Program. Services attend to psychosocial, health, financial, recreational, nutritional and legal needs of clients. $34.33/hr. 255 Woodside, San Francisco, California.\nWhat You Will Do:\nEstablishes and maintains relationships with individual residents, their families and neighborhood groups. \nIdentifies and documents residents in need of services and maintains awareness of health status. \nServes as liaison or advocate with outside social and health agencies for the residents. \nProvides individual casework and case management for frail or at-risk residents to include assessment, development of individual care plan, coordination of services and monitoring. \nProvides information and referral, crisis intervention and counseling with individuals and groups as needed. \nMaintains accurate and up-to-date records and files on all clients receiving casework services. \nIdentifies barriers to full and complete provision of service needed by participants and effectively problem-solves to resolve these issues. \nFacilitates and supports \"neighbor-to-neighbor\" family and volunteer care giving, including direct responsibility for designated volunteer programs at specific sites.\nProvides resident population with current information on services, benefit programs and other resources. \nIdentifies and develops training opportunities for resident groups and site staff. \nWorks cooperatively with housing manager or agency director in an advisory or facilitative capacity to address needs of residents. \nEnsures completion of required documentation and statistics.\nRequired to complete training related to distribution and administration of Narcan. Fulfillment of these duties may be required depending on assigned location.\nPerforms other duties as assigned. \nWhy Work Here:\n$34.33/hr., 40 hours/week in San Francisco.\nWe have medical and dental coverage or pay a cash stipend if you are covered on another plan. Life Insurance, Commuter Benefits, Emergency Relief Fund, and much more! \nWe offer on the job training and professional development opportunities. \nWe offer tuition and/or fee assistance for qualified programs. \nWho You Are:\nYou enjoy working with people and have interpersonal skills.\nYou can use tact and courtesy in dealing with residents under sometimes trying conditions. You can show patience and understanding.\nYou like your days to be varied, can handle a fast-paced environment, and don’t mind working under pressure.\nKnowledge of and access to community resources. Knowledge of and willingness to match programs and services appropriate for residents. Instructional skills to present information. \nSkill to organize and document notes and care plans. Skill to establish and maintain effective working relationships. Demonstrated proficient interpersonal, verbal, and written English communication skills. \nAbility to relate appropriately and effectively to residents and families, to other staff and to personnel of other community agencies. Ability to work independently and as a member of an interdisciplinary team including residents. Ability to maintain positive customer focused approach and confidentiality of resident, staff and organization information at all times. Ability to act with patience, tact and courtesy in dealing with residents, family and staff under demanding and difficult conditions. Sensitivity and understanding of issues related to aging. Proficient with Microsoft Office suite of products (Word, Excel, Outlook). \nPhysical skills and ability to perform work that requires sitting, walking, stooping, bending and lifting up to 35 pounds. \nBachelor's degree in Social Work, Sociology, Gerontology, Psychology, or related field required. Master's degree in related field preferred. Minimum of three (3) years of recent experience in a social services capacity. Some specific sites may require bilingual capacity. Ability to travel to multiple locations (hospitals, community resources, meeting appointments) as needed. If driving, California driver’s license, proof of insurance, and a clean driving record required.\nWho We Are:Founded in 1958, Sequoia Living is a Bay Area-based nonprofit organization dedicated to providing older adults with stimulating, joyful living environments and services that support and enrich their lives. Throughout our six decades as a nonprofit serving Bay Area seniors, we’ve learned the importance of connection and collaboration when it comes to providing resources for healthy aging. From our Resident Services, continuing care retirement communities (CCRCs) to safe affordable housing, engaging senior centers, and a purpose-filled volunteer program, we provide friendly environments where people can explore and discover what it means to grow stronger, wiser, and more joyful.\nSequoia Living is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.","description_format":"text","description_chars":5319,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T22:34:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":19,"reasons":["conf:0","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":68000,"is_top_pay":false},"html_url":"https://alion.io/job/sequoialiving-resident-services-coordinator-full-time","json_url":"https://alion.io/job/sequoialiving-resident-services-coordinator-full-time.json","meta":{"generated_at":"2026-10-13T21:15:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32558,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417027},"rest":"https://alion.io/mcp/rest/get_company?id=4417027"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsequoialiving-resident-services-coordinator-full-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsequoialiving-resident-services-coordinator-full-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsequoialiving-resident-services-coordinator-full-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sequoialiving-resident-services-coordinator-full-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsequoialiving-resident-services-coordinator-full-time"}]}