{"id":3928217,"url":"https://alion.io/job/serat-studio-operations-specialist","title":"Operations Specialist","company":{"id":4490402,"name":"Serat Studio","domain":"seratstudio.com","url":"https://alion.io/company/serat-studio","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":7000,"max":8000,"currency":"EGP","period":"month","gross":true,"usd_annual":1788},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T19:54:07Z","employer_posted_date":null,"last_verified_at":"2026-10-30T19:54:07Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"About Serat Studio\nSerat Studio specializes in designing and selling home décor and fashion products featuring artistic designs inspired by Egyptian and Arab art and heritage, through our online store.\n\nWork Location: Fifth Settlement, New Cairo – Applicants must be residents of the Fifth Settlement or nearby areas.\nWorking Days: Sunday to Thursday\nDays Off: Friday and Saturday\n\nJob Responsibilities:\nPreparing orders and checking them before shipment.\n\nWorking with Shopify and Bosta shipping systems.\n\nHanding over orders to the shipping company.\n\nConfirming orders with customers.\n\nTracking shipments and returns.\n\nFollowing up on customer complaints and resolving issues calmly and professionally.\n\nContacting customers to understand the reasons behind returned orders.\n\nFollowing up on delayed orders and keeping customers informed about expected delivery dates.\n\nRequirements\nRequirements:\nProficiency in using Shopify and Bosta shipping systems.\n\nGood written communication skills in both Arabic and English.\n\nStrong communication skills and the ability to deal with customers professionally.\n\nAttention to detail, accuracy, and good organizational skills.\n\nProblem-solving skills and the ability to follow up on tasks until completion.","description_format":"text","description_chars":1246,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-07T21:40:00Z"}],"visa":[],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.829,"p_room":1,"age_days":8,"expected_fill_days":25,"reasons":["seen:8","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":1788,"is_top_pay":false},"html_url":"https://alion.io/job/serat-studio-operations-specialist","json_url":"https://alion.io/job/serat-studio-operations-specialist.json","meta":{"generated_at":"2026-11-08T11:44:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25144,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4490402},"rest":"https://alion.io/mcp/rest/get_company?id=4490402"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fserat-studio-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fserat-studio-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fserat-studio-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/serat-studio-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fserat-studio-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3928217}},{"tool":"search_jobs","arguments":{"company":"seratstudio.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3928217},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}