{"id":3697939,"url":"https://alion.io/job/serco-administrative-secretary","title":"Administrative Secretary","company":{"id":1779743,"name":"Serco","domain":"serco.com","url":"https://alion.io/company/serco-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":29,"ghost_share":0,"stale_share":0.034,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cologne, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-03T18:39:08Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T18:12:16Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Closing Date\nThe closing date for applications is 3 February 2027.\nJob description:\nSerco is a leading Space Services Provider with thousands of skilled professionals and has supported over 50 space missions on behalf of more than 10 Space and Government agencies around the globe, including ESA and NASA. At ESA's European Astronaut Centre (EAC) in Germany, our teams have played a vital role in supporting human spaceflight missions and training projects. Through technical, operational and training services, we help ensure the smooth coordination and execution of astronaut training and mission preparations. With expertise in crew training, mission simulations and medical operations support, our work contributes to mission readiness and the success of European human spaceflight.\nWe are looking for an Administrative Secretary to join our team supporting the European Space Agency (ESA) at the European Astronaut Centre (EAC) in Cologne, Germany.\nIn this role, you will provide administrative and coordination support to ESA teams and management, helping to ensure the smooth running of day-to-day activities. You will support meeting and event organisation, travel arrangements, correspondence, documentation and records management, while coordinating with internal and external stakeholders.\nThe successful candidate is expected to start on 1 June 2027.\nResponsibilities:\nProvide the handling of email inbox(s) and correspondence\nCoordinate with internal and external stakeholders for meeting scheduling and event organization\nTake the Minutes of Meetings, collect all meeting outputs, maintain and follow-up taken MOMs and actions\nMaintain Group/Team and meetings documentation in the related systems (e.g. on SharePoint, ECLIPSE)\nManage the handling of missions, travel arrangements and related issues\nProvide administrative and coordination support to HRE management, including staff scheduling, conference planning, organisation charts, timesheet management, and leave planning and coordination\nProvide support for the ordering and maintenance of office supplies and merchandise supplies\nProvide the support to handling of site access, IT resources, office distribution and room booking\nAssist in the implementation and monitoring of small purchase orders\nPerform administrative duties to ensure smooth service operations, including managing schedules, documentation, and communications.\nProvide comprehensive document and administrative support, including preparation, editing, publication, registration, distribution and archiving of documentation, maintenance of document management systems, management communications and support to project reviews\nMaintain databases and records with a focus on accuracy and confidentiality\nProfile:\nBachelor’s degree or higher, with 10 years of experience\nProven experience in administrative and secretarial roles, ideally within international or multinational organizations\nSound knowledge of document management and filing systems\nStrong organizational skills and attention to detail\nExcellent communication and interpersonal skills\nAbility to manage multiple tasks and prioritize effectively\nHigh capacity to interact and communicate effectively with cross functional teams, from engineering, technical and business domains \nSound and proven experience in providing a customer-oriented service\nProficiency with Microsoft 365 Office Software (word, excel, PowerPoint) Knowledge of ITAR and EAR regulations \nProven experience of working with ESA internal procedure and corporate tools would be an advantage\nCandidates must be EU nationals\nOn offer\nRelocation allowance: including a one-way flight ticket, transportation from the airport to a temporary hotel and one month of paid accommodation while securing permanent housing\nHybrid working model\n50% subvention on Deutschland ticket\nGym membership discount\nParticipation in pension and health scheme\n30 days of holiday\nRelocation:\nSerco GMBH offers relocation support for all EU passport holders that are planning to relocate to Germany and work for 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