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Location
In office (Prague)

Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 8, 2026.

Overview
Company
Impact
Profile match
Serco is an international provider of public services headquartered in Hook, Hampshire, delivering outsourced operations for governments in defence, justice, immigration, transport, health and citizen services. Listed on the London Stock Exchange, the group employs around 50,000 people across the UK and Europe, North America, Asia Pacific and the Middle East, with large contracts in Australia, Dubai and Abu Dhabi. It hires engineers, aircraft engineering supervisors, mechanics, contact centre agents, software engineers, project managers and leisure staff such as swimming teachers.

Role purpose

Build and operate the core Azure platform as infrastructure-as-code, providing the reliable, automated foundation that application and AI teams deploy onto. A hands-on engineering role focused on cloud and platform engineering, automation, cloud and hybrid networking, and operational security.

Key Responsibilities

  • Implement and maintain Azure infrastructure as code across environments.

  • Build and operate AKS clusters, networking, and shared platform services.

  • Provide operational support and troubleshooting for cloud and hybrid network services, including Azure VNets, routing, DNS, VPN/ExpressRoute connectivity, Private Link, network security controls and associated connectivity issues, coordinating with external network providers where required.

  • Develop and maintain CI/CD pipelines and GitOps deployment workflows.

  • Implement observability, alerting and operational automation.

  • Support cost optimisation through autoscaling, right-sizing and scale-to-zero patterns.

  • Take an AI-first approach to the work, using agentic AI tooling as the default way of building and delivering.

  • Work in an iterative, board-tracked flow (Azure DevOps Boards or GitHub Projects), with peer code review as standard practice.

  • Keep clear architecture and technical documentation current as part of the definition of done.

  • Provide operational support and troubleshooting for cloud and hybrid network services, including Azure VNets, routing, DNS, VPN/ExpressRoute connectivity, Private Link, network security controls and associated connectivity issues, coordinating with external network providers where required.

  • Azure Firewall - rule design and standardization, re-configuration (changes) and operations in collaboration with managed supplier.

  • Day-to-day operations regarding Application Gateways and Front Door.

  • Day-to-day operations regarding Defender.

  • Day-to-day operations regarding Mail authentication (SPF, DKIM, DMARC).

  • Implement and maintain Azure infrastructure as code across environments.

  • Build and operate AKS clusters, networking, and shared platform services.

Security Operations responsibilities

In addition to the core platform engineering responsibilities, this position provides the dedicated technical Security Operations capability for Platform Services.

  • Own and support the operational vulnerability management process, including identification, technical assessment, prioritisation, reporting and remediation follow-up.
  • Operate and maintain security monitoring capabilities and investigate security alerts and incidents.
  • Support incident response activities, including containment, eradication, recovery and lessons learned.
  • Perform technical security assessments of systems, infrastructure and cloud environments.
  • Implement and maintain technical security controls aligned with corporate security standards.
  • Review infrastructure and platform changes to ensure technical security requirements are appropriately implemented.
  • Coordinate technical remediation activities with IT teams and third-party suppliers.
  • Support internal and external audits by providing technical evidence and remediation input.
  • Perform security health checks and identify control weaknesses, technical debt and opportunities for operational improvement.
  • Monitor emerging threats and vulnerabilities and recommend appropriate technical actions.
  • Maintain operational security documentation, procedures and technical standards.
  • Work closely with the GRC function while maintaining a clear separation of duties: this role is responsible for technical implementation and day-to-day security operations; GRC retains governance, risk acceptance, policy ownership, compliance monitoring and independent assurance.

Must-have experience

  • Strong hands-on Azure cloud and platform engineering experience.

  • Infrastructure-as-code proficiency (Terraform or Bicep).

  • Production Kubernetes / AKS operations experience.

  • CI/CD and GitOps experience (Azure DevOps or GitHub Actions).

  • Scripting and automation skills (for example Python, PowerShell, Bash).

  • Strong understanding of enterprise and Azure networking, including TCP/IP, DNS, routing, VPN, firewalls, VNets, peering and hybrid connectivity, with hands-on troubleshooting experience.

  • Experience in cybersecurity operations, security engineering, or equivalent hands-on technical security responsibilities.

  • Strong understanding of vulnerability management and technical security assessment practices.

  • Experience with security monitoring / SIEM and incident response activities.

  • Understanding of network security, system hardening and secure configuration practices.

  • Ability to analyse technical security risks and communicate findings clearly to technical and non-technical stakeholders.

Nice to Have

  • Experience operating platforms that host AI or data workloads.

  • Advanced Azure networking exposure, including ExpressRoute, Private Link, network security controls and complex hybrid connectivity.

  • Cost-control and FinOps tooling exposure.

  • Experience supporting audits, compliance activities and remediation programmes.

  • Experience with Microsoft security technologies, endpoint protection and identity security

Key Security Operations deliverables

  • Reduction of technical security debt and timely remediation of identified vulnerabilities.

  • Timely investigation and resolution of security incidents and alerts within the scope of Platform Services.

  • Continuous improvement of operational security controls and monitoring capabilities.

  • Effective technical remediation tracking and reporting.

  • Technical support for audits, compliance initiatives and security projects

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