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Location
Hybrid (United Kingdom)

Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Oct 14, 2026.

Overview
Company
Impact
Profile match
Serco is an international provider of public services headquartered in Hook, Hampshire, delivering outsourced operations for governments in defence, justice, immigration, transport, health and citizen services. Listed on the London Stock Exchange, the group employs around 50,000 people across the UK and Europe, North America, Asia Pacific and the Middle East, with large contracts in Australia, Dubai and Abu Dhabi. It hires engineers, aircraft engineering supervisors, mechanics, contact centre agents, software engineers, project managers and leisure staff such as swimming teachers.

Commercial Contracts Manager

Flexible Location with UK Travel

Full Time, 9 Month Fixed-Term Contract

Competitive Salary (based on experience)

Are you an experienced commercial contracts professional with a strong background in complex mobilisations and NEC contracts?

We're looking for a Commercial Contracts Manager to play a critical role in the mobilisation of a major, strategically important contract within our Secure Justice & Immigration business. This is a high-profile opportunity to provide commercial leadership throughout mobilisation, ensuring contractual obligations, risks, governance and stakeholder relationships are managed effectively from contract award through to service commencement.

This role will suit a commercially astute individual who has successfully supported large-scale mobilisation, transition or transformation programmes and is comfortable operating in fast-paced, complex and highly regulated environments. NEC experience is essential, as you will act as the commercial lead on NEC contractual arrangements and provide expert guidance to programme and operational teams throughout the mobilisation lifecycle.

As part of this you’ll:

  • Lead commercial activities associated with the mobilisation of a major public sector contract.
  • Act as the subject matter expert for NEC contractual mechanisms and provide guidance across the programme.
  • Establish and maintain effective commercial governance, assurance and reporting processes.
  • Support programme teams in interpreting contractual obligations, milestones, dependencies and acceptance criteria.
  • Lead commercial engagement with customers, subcontractors and key stakeholders.
  • Draft, negotiate and manage contractual correspondence, agreements, variations and change control activity.
  • Identify, assess and mitigate commercial risks throughout mobilisation.
  • Support procurement and subcontracting activities, ensuring commercial alignment and value for money.
  • Develop management information and reporting for senior governance forums.
  • Support mobilisation leadership teams with commercial decision-making and strategic advice.
  • Facilitate effective transition from mobilisation into operational service delivery.

What you’ll need to do the role:

  • Significant experience managing complex commercial or public sector contracts.
  • Demonstrable experience supporting large-scale mobilisation, transition or transformation programmes.
  • Strong commercial contracts background with proven contract management experience.
  • Essential experience working with NEC3 and/or NEC4 contracts, including practical application and administration.
  • Strong understanding of commercial risk management, governance and change control.
  • Experience operating within regulated, critical service or complex programme environments.
  • Excellent contractual drafting, negotiation and stakeholder management skills.
  • Ability to influence senior stakeholders and customers.
  • Strong analytical and problem-solving capability.
  • Ability to work at pace whilst managing competing priorities and programme deadlines.

Why Serco:

Meaningful and vital work: In this position, you'll play a key role in one of Secure Justice & Immigration's most significant mobilisation programmes. Your expertise will directly influence the successful delivery of a major public sector contract, helping ensure services are mobilised safely, compliantly and effectively. You'll work alongside experienced commercial, operational, legal, procurement and programme professionals in a collaborative environment where your contribution will have genuine impact.

What we offer:

  • Company car / cash alternative
  • Private healthcare
  • Competitive bonus scheme
  • Flexible working considered
  • Pension - 6%
  • Chance to contribute to innovation in the public services
  • A company passionate about diversity and inclusion
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
  • A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
  • A safe and supportive culture.

.

A little bit about us:

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

  • Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
  • Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact [email protected].

Let’s impact a better future, together. Apply today.

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