{"id":4071736,"url":"https://alion.io/job/serco-hospital-porter","title":"Hospital Porter","company":{"id":1779743,"name":"Serco","domain":"serco.com","url":"https://alion.io/company/serco-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":30,"ghost_share":0,"stale_share":0.033,"repost_share":0.033,"time_to_fill_p50_days":20,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Middlesbrough, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":12,"max":null,"currency":"GBP","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T13:43:04Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T13:43:04Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Hospital Porter\nLocation: James Cook University Hospital, Middlesbrough, TS4 3BW\nSalary: £12.92 per hour plus excellent benefits\nSchedule: Permanent, Part-time 21 hours per week\nReady to impact a better future?\nAs a Hospital Porter in our healthcare services team, you’ll provide an essential portering and logistics service across James Cook University Hospital, helping patients, colleagues and visitors every day. Your work will support safe patient journeys, smooth hospital operations and the delivery of high-quality care.\nOur work touches lives, and this role is at the heart of that mission. From supporting patients during transfers to ensuring critical supplies, records and equipment reach the right place at the right time, you'll make a positive impact every day. You'll build trust through compassionate service, help create a safe and welcoming environment, and play an important role in delivering care that helps impact a better future.\nWhat you'll do as a Hospital Porter\nEscort patients and visitors safely throughout the hospital using wheelchairs, beds and trolleys. \nSupport safe and comfortable patient journeys while providing courteous and empathetic assistance. \nTransport medical records, mail, linen, furniture, gasses, and other essential items across the hospital. \nCollect, segregate and dispose of waste in line with established procedures and safety requirements. \nOperate and use equipment and systems including electronic task allocation tools and portering equipment. \nWork collaboratively with healthcare colleagues to ensure services run efficiently and patient care remains the priority. \nDoes this sound like you?\nYou have strong verbal communication skills and can interact confidently with patients, visitors and colleagues. \nYou take pride in delivering excellent customer service with care, empathy and professionalism. \nYou can work independently, manage changing priorities and respond positively in a busy environment. \nYou understand the importance of safety, confidentiality and following procedures. \nYou are physically able to undertake a role that involves regular walking, moving equipment and supporting patient transfers \nWhat we offer\n6% contributory pension scheme \n27 days annual leave (pro rata) plus bank public holidays\nWe offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression \n24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres \nSave across around 1,000 retailers, from food and clothing to days out, entertainment and travel \nDedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community \nSupport a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme \nVetting and checks:\nThis role requires an Enhanced DBS check which involves a detailed check of spent and unspent convictions and other relevant information to ensure safeguarding compliance. You will also complete an Occupational Health Questionnaire so we can provide any necessary support to help you carry out your responsibilities.\nLet’s impact a better future, together. Apply today.\nA little bit about us:\nAt Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.\nOur inclusive recruitment commitment:\nWe prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.\nGuaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.\n Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).\nFor support with your application, please contact .\nLet’s impact a better future, together. 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