{"id":2366918,"url":"https://alion.io/job/serco-maintenance-operative-5","title":"Maintenance Operative","company":{"id":1779743,"name":"Serco","domain":"serco.com","url":"https://alion.io/company/serco-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dudley, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":27500,"max":33500,"currency":"GBP","period":"year","gross":null,"usd_annual":44276},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T16:46:58Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T09:47:58Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Maintenance Operative\nAASC Dudley, Hereford, Kidderminster, Leominster, Stourbridge\nFull time, 37.5 hours per week.\nSalary: £27,500 to £33,500 depending on experience & skills, plus Serco benefits.\nYou are required to have a valid UK driving licence for this role.\nReporting to the Field Operations Manager, the primary function of this role is to provide general maintenance services to a designated area / or number of properties.\nMain Accountabilities:\nMaintenance of Property\nTo provide General maintenance services\nTo report faults using the AORA IT system to ensure all faults are reported and closed for their property portfolio.\nTo ensure all properties are compliant and fit for purpose when completing tasks.\nHealth & Safety\nTo ensure that the safety of all users of the property from a building standard is achieved\nTo check all relevant property reports before undertaking works in the properties (e.g., asbestos, dangerous persons,) or request additional reports if deemed appropriate by the M.O. (e.g., structural report, asbestos survey / test etc.)\nEnsure all works completed, are done so in line with Risk Assessments and Method statements\nFurniture & Inventory\nWhere possible to repair all Serco supplied furniture or ensure furniture is replaced to comply with the Home Office Contract\nMaterials Management\nTo only purchase materials/PPE from approved Serco suppliers and keep receipts for all transactions to identify and record what materials are used for each job / property\nWhere specified only purchase the agreed Serco standard materials unless alternative substitutions can be provided due to stock requirements\nPurchase\nTo obtain supervisor approval for the purchase of tools to undertake any maintenance repair\nTo ensure appropriate receipts are obtained and recoded for each property / job completed\nWaste Disposal\nTo remove all waste from works completed in properties when in attendance and ensure the waste is disposed of in approved license areas and re-cycled where possible\nGarden Maintenance\nTo undertake garden maintenance duties for properties defined under their property remit.\nWork Scheduling & Prioritisation\nAll allocated KPI work must be completed in advance of the scheduled completion date\nIf no further KPI work is required for the same day, then the MO will continue site to ensure any other maintenance defects are completed to ensure the property meets the contract standard’s\nOnce all defects have been completed then any scheduled planned maintenance work can be completed if not already undertaken (e.g., HHSRS annual report, PAT annual test etc.)\nWorking Hours\nVarious work patterns will be set for General Operatives depending on operational delivery needs. 8 hours a day on patch, flexible from 8 am until 6pm.\nWhat you’ll need to do the role:\nGeneral DIY experience\nA willingness and ability to travel within the region and occasionally within the UK (a valid UK driver’s licence is essential).\nWhy Serco:\nMeaningful and vital work: As part of a highly collaborative team, you’ll be able to strongly influence hiring managers efforts that help us deliver vital services.\nA world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.\nGreat people: You’ll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work.\nWhat we offer:\nSalary: Competitive salaries with annual reviews.\nPension: Up to 6% contributory pension scheme.\nHolidays: 25 days' annual leave plus bank holidays.\nTraining and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.\nWellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.\nDiscounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.\nShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.\nEmployee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.\nCharity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.\nA little bit about us:\nAt Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.\nOur inclusive recruitment commitment:\nWe prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.\nGuaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.\n Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).\nFor support with your application, please contact j&.\nStart a career where your work truly matters. Apply today.\nimmigrationjobs dcojobs","description_format":"text","description_chars":5972,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Home office","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-12T16:46:58Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":18,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":44276,"is_top_pay":false},"html_url":"https://alion.io/job/serco-maintenance-operative-5","json_url":"https://alion.io/job/serco-maintenance-operative-5.json","meta":{"generated_at":"2026-10-14T10:09:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11686,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1779743},"rest":"https://alion.io/mcp/rest/get_company?id=1779743"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fserco-maintenance-operative-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fserco-maintenance-operative-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fserco-maintenance-operative-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/serco-maintenance-operative-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fserco-maintenance-operative-5"}]}