{"id":2205758,"url":"https://alion.io/job/serco-network-analyst","title":"Network Analyst","company":{"id":1779743,"name":"Serco","domain":"serco.com","url":"https://alion.io/company/serco-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Networking","role_family":"Networking","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":55000,"currency":"GBP","period":"year","gross":null,"usd_annual":72759},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-12T04:35:06Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Network Analyst\nHybrid - Attached to our Solihull, London or Hook office\nFull Time, Permanent\nBand 5 / £40,000 - £55,000 (dependent on experience)\nHere at Serco, our IT Services team plays a vital role in keeping our business connected, secure and running smoothly. As a Network Analyst, you’ll help maintain, support and continually improve the network services that connect our people, sites and systems across the UK, Europe and our global corporate network.\nYou’ll work across a broad range of network environments, including LAN, WAN, SD-WAN, VPN, Wi-Fi and cloud networking, working closely with operational teams, suppliers and technical partners to ensure our services remain secure, resilient and fit for purpose.\nThis is a varied role where you’ll combine hands-on network support and troubleshooting with service improvement, stakeholder management and technical delivery. You’ll have the opportunity to contribute to the development of our network roadmap, support new technology deployments and help identify opportunities to improve performance and user experience.\nAs part of this you’ll:\nSupport the maintenance and operation of secure enterprise network services across LAN, WAN, SD-WAN, VPN, Wi-Fi and cloud environments.\nMonitor, troubleshoot and resolve network incidents and service issues, helping to maintain availability, performance and security.\nSupport network deployments and service improvements, working with internal teams and third-party partners.\nWork closely with Operations, Service Management, Engineering, Security and divisional IT teams to investigate issues and deliver effective solutions.\nContribute to technical designs, documentation, service transition and the introduction of new or enhanced network services.\nSupport the management of network suppliers and third parties, helping to ensure services are delivered effectively and to the required standards.\nKeep up to date with emerging network technologies and industry best practice, identifying opportunities to improve resilience, security and performance.\nTravel to Serco sites and strategic partner locations where required, supporting a multi-site network environment.\nWhat you’ll need to do the role:\nAt least 2 years’ experience in network engineering or network support, with experience of enterprise network environments.\nGood understanding of LAN, WAN, SD-WAN, VPN and Wi-Fi technologies, including TCP/IP, DNS, DHCP, routing and switching.\nExperience monitoring, troubleshooting and supporting network services, using network management and monitoring tools to investigate and resolve issues.\nWorking knowledge of cloud networking, ideally across AWS or Azure.\nExperience with enterprise networking and security technologies, ideally including Cisco Meraki and Palo Alto, or equivalent platforms.\nUnderstanding of network security principles, including firewalls, secure access, network segmentation and zero-trust approaches.\nAbility to interpret technical documentation, including network architecture diagrams, HLDs and LLDs.\nStrong communication and stakeholder management skills, with the ability to work collaboratively across internal teams and with suppliers and third parties.\nA customer-focused and solutions-oriented approach, with strong analytical and problem-solving skills.\nRelevant technical qualifications or certifications such as CCNA, CompTIA Network+, Azure Fundamentals or equivalent are desirable.\nExperience working in a secure, regulated or public sector environment is desirable.\nWillingness and ability to travel to Serco sites and partner locations as required.\nYou must already hold, or be able to successfully obtain, SC clearance.\nWhy Serco:\nMeaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.\nWhat we offer:\nFlexible working considered\nPension - 6%\nChance to contribute to innovation in the public services\nA company passionate about diversity and inclusion\nSerco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.\nA range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.\nA wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.\nA safe and supportive culture.\nA little bit about us:\nAt Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.\nOur inclusive recruitment commitment:\nWe prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.\nGuaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.\n Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).\nFor support with your application, please contact .\nLet’s impact a better future, together. Apply today.\nddatjobs","description_format":"text","description_chars":6258,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T23:19:46Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.456,"p_room":0.55,"age_days":26,"expected_fill_days":18,"reasons":["conf:2","win:tail","comp:junior,brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":72759,"is_top_pay":false},"html_url":"https://alion.io/job/serco-network-analyst","json_url":"https://alion.io/job/serco-network-analyst.json","meta":{"generated_at":"2026-10-12T12:05:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18919,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1779743},"rest":"https://alion.io/mcp/rest/get_company?id=1779743"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fserco-network-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fserco-network-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fserco-network-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/serco-network-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fserco-network-analyst"}]}