{"id":2345800,"url":"https://alion.io/job/serco-regional-manager-2","title":"Regional Manager","company":{"id":1779743,"name":"Serco","domain":"serco.com","url":"https://alion.io/company/serco-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":112000,"period":"year","method":"role_country_seniority_unknown","sample_n":43},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T12:33:46Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T17:27:12Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"This is a 6-month contract opportunity.\nSerco is a place where you can grow\nYour impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.\nYou’ll also have access to flexible benefits designed to support your wellbeing and growth, including:\nFlexible work arrangements to support work-life balance\n\nCareer development and leadership growth opportunities\n\nSupportive and inclusive team culture\n\nAccess to wellbeing and employee support programs\n\nTravel opportunities within your region\n\nMake an impact at Serco\nAs a Regional Manager, you’ll play a key role in leading service delivery across the NNSW region within our Defence Health Services contract. You’ll work closely with Defence stakeholders, operational teams, and partners to strengthen relationships and improve performance. This role offers a balance of leadership, stakeholder engagement, and operational oversight. You’ll be part of a collaborative team focused on delivering meaningful outcomes for our customers and communities.\nAs a Regional Manager in the ADF Health Services team, you’ll make a positive impact by:\nBuilding strong relationships with Defence stakeholders and partners.\n\nLeading and supporting Operations Coordinators to drive engagement.\n\nImproving service delivery and regional performance outcomes.\n\nOverseeing compliance across operations, rostering, and clinical standards.\n\nDriving positive workplace culture and team collaboration.\n\nManaging multiple priorities to meet operational deadlines.\n\nSerco is a place for you\nYou could be a great fit if you have:\nStrong stakeholder engagement and relationship-building skills.\n\nExperience leading teams, including remote or distributed workforces.\n\nAbility to manage competing priorities with autonomy and confidence.\n\nKnowledge of operational performance drivers and service delivery.\n\nExcellent communication and decision-making skills.\n\nExperience in healthcare, Defence, or complex service environments (desirable).\n\nIn joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.\nAre you ready to do important work that really matters?\nAt Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.\nWe focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.\nWe seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.\nBy joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and\nbelonging.\nHow to Apply\nClick Apply to submit your application today.\nPlease upload your CV as a single document. If you wish to include a cover letter, merge it with your CV before uploading.\nImpact a better future at Serco.","description_format":"text","description_chars":3349,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-12T12:33:46Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/serco-regional-manager-2","json_url":"https://alion.io/job/serco-regional-manager-2.json","meta":{"generated_at":"2026-10-13T19:02:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29153,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1779743},"rest":"https://alion.io/mcp/rest/get_company?id=1779743"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fserco-regional-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fserco-regional-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fserco-regional-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/serco-regional-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fserco-regional-manager-2"}]}