# Service Manager

Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: Tedworth House, on site role Permanent, Full time Salary: £40,000-£45,000 Reporting to the Built Estate Manager, this role will require you to manage the delivery and assurance of all reactive and programmed maintenance, and Billable Works on site, ensuring that all Health & Safety requirements are met. This role will see you oversee the delivery of Reactive & Programmed maintenance on the Establishment to ensure Key Performance indicators are met and tasks are completed to a standard that meets the contractual ‘First Time Fix’ requirements, undertake programmed maintenance inspections and assurance activities, provide technical sup

- **Id**: 3361283
- **Url**: <https://alion.io/job/serco-service-manager-7>
- **Role**: Field & Service
- **Role family**: Field & Service
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Tidworth, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-20T00:00:00Z
- **Employer posted date**: 2026-10-20
- **Last verified at**: 2026-11-08T13:09:48Z
- **Board verified**: yes
- **Days open**: 20
- **Description format**: text
- **Description chars**: 3717
- **Description truncated**: no
- **Benefits**: Annual leave, Flexible schedule, Hybrid work
- **Relocation offered**: no
- **Industries**: Facilities Management, Business Process Outsourcing (BPO), Call Center Services

## Company

- **Id**: 1779743
- **Name**: Serco
- **Domain**: serco.com
- **Url**: <https://alion.io/company/serco-com>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: SuccessFactors

### Truth index

- **Grade**: A
- **Score**: 100
- **Open postings**: 29
- **Ghost share**: 0
- **Stale share**: 0.034
- **Repost share**: 0
- **Time to fill p50 days**: 19
- **Computed at**: 2026-11-08T05:47:12Z

## Salary

- **Min**: 40000
- **Max**: 45000
- **Currency**: GBP
- **Period**: year
- **Usd annual**: 59885

## Trust

- **Level**: ok
- **Days open**: 20

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-10-27T21:25:26Z

## Liveness

- **Score**: 44
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.804
- **P room**: 0.55
- **Age days**: 19
- **Expected fill days**: 19
- **Reasons**: conf:2, wave, velocity, win:tail, comp:brand
- **Computed at**: 2026-11-08T05:47:12Z

## Pay

- **Stated usd annual**: 59885
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.