{"id":2189593,"url":"https://alion.io/job/serco-small-works-coordinator-west-byfleet","title":"Small Works Coordinator | West Byfleet","company":{"id":1779743,"name":"Serco","domain":"serco.com","url":"https://alion.io/company/serco-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":10,"ghost_share":0,"stale_share":0.1,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gillingham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30000,"max":35000,"currency":"GBP","period":"year","gross":null,"usd_annual":46301},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-20T20:22:38Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Who we are\nVIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.\nWhat we do\nWe put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.\nContract: Full Time, Permanent\nLocation: West Byfleet, KT14 6EY\nWorking Hours: Monday to Friday, 8:00AM to 5:00PM\nSalary: £30,000-£35,000 per year dependent on experience\n\nReady to make a real impact in a role where no two days are the same?\nVIVO Defence Services is on a mission to deliver first-class infrastructure and housing services to the UK Defence sector. With a brand-new 7-year contract supporting over 27,000 homes across the South of England, we’re growing rapidly - and we’re looking for a Small Works Coordinator to join our passionate, purpose-driven team based in West Byfleet.\nThis is your chance to be part of something meaningful. Working alongside our Area Manager, you’ll take responsibility for coordinating small refurbishment and maintenance projects, ensuring they are delivered efficiently, on time, and to a high standard. In this role, you will support military personnel, their families, and the wider community - work you can genuinely take pride in.\n\nWhat You’ll Be Doing\nAs a Small Works Coordinator, you’ll manage projects from start to finish. You’ll plan work, monitor progress, and make sure that stakeholders stay informed throughout. You’ll be responsible for raising purchase orders, processing invoices, and maintaining accurate asset information within our CAFM system.\nYou’ll communicate with contractors, internal colleagues, and clients regularly, responding to queries, providing updates, and helping to resolve any issues that arise along the way. You’ll also report on performance and progress, ensuring that each project follows the correct processes and documentation standards.\nThis is a hands-on, collaborative role where strong organisation, accuracy, and communication will be key.\n\nWhat You’ll Bring\nYou’ll have previous administrative experience and be comfortable working in a busy, multi-functional environment. You’ll be highly proficient in Microsoft 365, particularly Excel, and familiar with CAFM systems. You’ll enjoy working with people, building relationships and ensuring information flows smoothly between teams and partners.\nYou’ll be adaptable, confident in managing your own workload, and able to stay calm under pressure. The ability to problem-solve and think ahead will help you thrive in this role.\nExperience in housing, property services or maintenance environments is desirable, and we welcome applicants with military or ex-military backgrounds.\n\n You are someone who takes pride in doing things well. You value accuracy, care about quality, and enjoy being part of a supportive and positive team culture. You’re flexible, trustworthy, thoughtful in your approach, and confident in your communication. You look for solutions, take ownership, and contribute to a working environment where everyone can succeed.\n\nApply Today\nIf you’re ready to step into a role where your work truly makes a difference, we’d love to hear from you.\n\nStep forward. Make an impact. Join VIVO.\nWe offer;\nUp to 6% contributory pension scheme \n25 Days annual leave plus bank holidays\nVolunteer leave \nOne paid professional subscription \nLife Assurance Policy \nEmployee discount and reward schemes \nInteresting, varied, and enjoyable work \nA company that recognises your contribution \nTraining opportunities and qualifications within a supportive environment to ensure career progression\nVIVO Defence Services\nThe role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.\nAt VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.\nWe are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.","description_format":"text","description_chars":4788,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T17:24:52Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.544,"p_room":0.55,"age_days":26,"expected_fill_days":18,"reasons":["conf:9","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":46301,"is_top_pay":false},"html_url":"https://alion.io/job/serco-small-works-coordinator-west-byfleet","json_url":"https://alion.io/job/serco-small-works-coordinator-west-byfleet.json","meta":{"generated_at":"2026-10-21T09:12:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13036,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1779743},"rest":"https://alion.io/mcp/rest/get_company?id=1779743"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fserco-small-works-coordinator-west-byfleet"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fserco-small-works-coordinator-west-byfleet"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fserco-small-works-coordinator-west-byfleet"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/serco-small-works-coordinator-west-byfleet\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fserco-small-works-coordinator-west-byfleet"}]}