{"id":3813096,"url":"https://alion.io/job/serco-storage-backup-engineer","title":"Storage & Backup Engineer","company":{"id":1779743,"name":"Serco","domain":"serco.com","url":"https://alion.io/company/serco-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":29,"ghost_share":0,"stale_share":0.034,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-07T05:47:08Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Valencia, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon ECS","optional":false},{"name":"Amazon S3","optional":false},{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CAPA","optional":false},{"name":"Hyper-V","optional":false},{"name":"ISO 27001","optional":false},{"name":"ITIL","optional":false},{"name":"Python","optional":false},{"name":"Service Desk","optional":false},{"name":"Terraform","optional":false},{"name":"VMWare","optional":false},{"name":"PowerShell","optional":true}],"status":"live","first_seen_at":"2026-11-05T15:19:48Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T23:51:59Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Introduction\nRequired Services: Storage & Backup Engineer\nDuration: 6 months (Possibility of contract extensions based on performance)\nLocation: Valencia, Spain, Brindisi, Italy or remotely within Region 3 (Southern & Eastern Europe)\nICC is committed to achieving diversity and inclusion within its workforce, providing an environment that reflects the values enshrined in the Charter of the United Nations and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. ICC is dedicated to the SDGs, making SDG-5 (Gender Equality) and SDG-10 (Reduce Inequalities) the organization goals.\nhttps://www.un.org/sustainabledevelopment/sustainable-development-goals/\nBackground information:\nThe ICC Service Desk Unit is looking to enhance the capacity of the team, to support the operations in the delivery of support services to its customers following the IT frameworks and standards (ITIL operations and transition, ISO 27001 security) mission-critical infrastructure and with the support of demanding customers from a service desk perspective.\nRequired Profile:\nThis position is required to provide skilled, experienced and service-oriented Storage and Backup Engineer to provide engineering expertise and operational support to Storage and Backup infrastructure either within the organization or for partner entities. The role combines\narchitecture, design, implementation, and day-to-day administration, with responsibility for onboarding new services, adapting solutions to evolving technologies and customer needs, and ensuring reliable, secure, and recoverable infrastructure.\nThe consultant must work independently and collaboratively, provide technical expertise, learn quickly, adapt to change, prioritize competing operational and project demands, and deliver highquality results within agreed timelines.\nScope of Work / Duties of Consultant:\nThe incumbent will perform the following duties:\nProvide engineering expertise and day-to-day administration of the organization’s storage and backup infrastructure, including the following duties:\nDesign and implement enterprise storage and backup architectures aligned with business, availability, recovery, capacity, and security requirements.\nAdminister and maintain storage arrays, SAN fabrics, and backup platforms, including daily health checks, storage provisioning, host integration, backup client configuration, schedules, retention policies, and replication.\nPlan and execute installations, upgrades, migrations, capacity expansions, and proof-ofconcept deployments, including testing, validation, and rollback procedures.\nMonitor and analyze system health, performance, capacity, and backup success; resolve bottlenecks and implement improvements.\nResolve incidents, problems, and service requests; provide Tier 3 support, lead root-cause analysis, and implement corrective and preventive actions.\nPerform restores and recovery tests, and support disaster-recovery exercises to validate data protection and recovery capabilities.\nApply security controls, hardening standards, and approved configuration changes in accordance with established policies and change-management procedures.\nCollaborate with vendors and internal teams on maintenance, upgrades, interoperability, and complex issue resolution.\nDevelop and maintain tools and scripts to automate storage and backup provisioning, monitoring, reporting, and routine operations.\nDeliver storage and backup projects for the organization and its partner entities, including technical assessments, business cases, project proposals, and operational handover.\nMaintain technical designs, configuration records, runbooks, and recovery procedures; share knowledge and promote best practices within the team.\nParticipate in standby/on-call duties, planned maintenance, and other service-coverage arrangements when required.\nRequired Technical Skills (Essential):\nThe resource MUST have the following skills and experience:\nMinimum 8+ years of relevant IT work experience in managing and configuring enterprise Storage and Backup environments and related services in a complex heterogenous environment.\nExtensive hands-on experience in the administration and troubleshooting of block and file storage systems across multiple vendor platforms (e.g., NetApp, Dell PowerStore, Dell ECS systems)\nExcellent knowledge in the installation and administration of Enterprise Backup systems (e.g., DELL Avamar, PPDM, Data Domain, Veeam B&R and other market leaders in backup solutions)\nExpert-level troubleshooting and problem resolution for storage and backup infrastructures.\nSolid understanding and knowledge of storage technologies (Cisco/Brocade Fabric switches, VSANs, WWPNs, NPIV, multipathing, Fibre channel, iSCSI)\nStrong understanding of data protection, disaster recovery, and best practices in backup and storage management.\nGood understanding and knowledge of networking technologies.\nWorking Experience in shell scripting and automation tools (e.g., Python, Ansible, Terraform) \nAbility to work under pressure with minimum supervision.\nCustomer-centric approach to delivery and problem solving.\nGood knowledge of ITIL service management methodology\nRequired Technical Skills (Preferred):\nThe resource SHOULD have knowledge of the following:\nExperience with Hyper Converged Infrastructure or Software Defined Storage solutions is an advantage.\nGood presentation skills and ability to convey complex technical information to nontechnical audience.\nExperience with service reporting and business analytics.\nExperience with cloud storage solutions (e.g., AWS S3, Azure Blob Storage)\nExperience with virtualization technologies (e.g., VMware, Hyper-V)\nRequired Soft Skills:\nTeamwork: Develops and promotes effective relationships with colleagues and team members. Deals constructively with conflicts.\nCommunicating: Expresses oneself clearly in conversations and interactions with others; listens actively. Produces effective written communications. Ensures that information is shared.\nRespecting and promoting individual and cultural differences: Demonstrates the ability to work constructively with people of all backgrounds and orientations. Respects differences and ensures that all can contribute.\nKnowing and managing yourself: Manages ambiguity and pressure in a self-reflective way. Uses criticism as a development opportunity. Seeks opportunities for continuous learning and professional growth.\nProducing results: Produces and delivers quality results. Is action oriented and committed to achieving outcomes.\nMoving forward in a changing environment: Is open to and proposes new approaches and ideas. Adapts and responds positively to change.\nDesirable certifications:\nIT diploma\nIndustry-recognized certifications in Storage, Backup, or Cloud Technologies.\nCertifications in any programming language or scripting framework (e.g., Python, Ansible, PowerShell).\nITIL, ISO20000, PRINCE2 certifications\nTeleworking Option:\nRequired based on schedule and rotation\nOn-call requirements:\nThis may be required on an exceptional basis.\nKey Information on On-Call Work and Overtime\nImportant to note regarding On-Call Requirements & Overtime\nOvertime Fees:\nMondays to Saturdays: 125% of the daily rates\nSundays & UNICC Public Holidays: 150% of the daily rates On-call Services","description_format":"text","description_chars":7389,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous 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