{"id":4281860,"url":"https://alion.io/job/serco-talent-acquisition-lead","title":"Talent Acquisition Lead","company":{"id":1779743,"name":"Serco","domain":"serco.com","url":"https://alion.io/company/serco-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":34,"ghost_share":0,"stale_share":0.029,"repost_share":0.059,"time_to_fill_p50_days":20,"computed_at":"2026-11-12T10:38:37Z"}},"role":"HR","role_family":"HR","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Solihull, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-11-13T20:42:29Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T20:42:29Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Talent Acquisition Lead\nLocation: Home Based\nSalary: Competitive salary plus excellent benefits\nSchedule: Full-time, Monday to Friday\nReady to impact a better future?\nAs a Talent Acquisition Lead in our Health Assessment Advisory Service (HAAS) team, you'll lead the attraction, engagement and onboarding of clinical and non-clinical talent, helping to ensure we have the people in place to deliver vital health assessment services on behalf of the Department for Work and Pensions (DWP).\nThis is a new and pivotal role, created to establish and lead Serco's dedicated direct recruitment function for HAAS. Working closely with Operations, Clinical Governance, Workforce Planning, Recruitment Marketing and Onboarding teams, you'll build sustainable talent pipelines, drive direct hiring, reduce agency dependency and ensure recruitment activity supports our growth ambitions. Your work has purpose, helping us create impactful solutions that support colleagues, service users and communities across the UK.\nWhat you'll do as a Talent Acquisition Lead\nDevelop and deliver the direct hiring strategy for clinical and non-clinical vacancies across the HAAS contract.\nLead workforce planning discussions with operational leaders, translating demand forecasts into effective recruitment delivery plans.\nBuild, lead and develop a high-performing team of Recruitment Specialists and Coordinators, creating headroom for people to grow and succeed.\nDrive recruitment performance across the contract, ensuring hiring targets, workforce plans and onboarding requirements are achieved.\nMonitor recruitment pipelines, interview conversion rates, offer acceptance levels and onboarding performance to identify improvement opportunities.\nAct as a trusted recruitment partner to Operational Directors, Clinical Leaders and Assessment Centre Managers.\nProvide market intelligence, workforce insights and data-led recommendations to support informed decision making.\nLead recruitment governance reviews, presenting performance, risks, opportunities and mitigation plans to senior stakeholders.\nOversee attraction strategies, recruitment marketing activity, employer brand development and talent community initiatives within clinical talent markets.\nChampion direct sourcing approaches, employee referral activity and innovative attraction methods to maximise direct hiring outcomes.\nOwn recruitment reporting, analytics, forecasting and performance dashboards, ensuring accurate and meaningful management information.\nDrive continuous improvement initiatives that enhance recruiter capability, productivity, quality and candidate experience.\nEnsure an exceptional candidate journey from application through to onboarding, improving offer-to-start conversion and reducing attrition.\nMaintain oversight of recruitment governance, audit readiness, quality assurance and compliance with employment legislation and General Data Protection Regulation (GDPR) requirements.\nChampion diversity, equity and inclusion, promoting fair and inclusive hiring practices that support social value commitments and equitable access to employment opportunities.\nDoes this sound like you?\nSignificant experience leading healthcare, clinical or large-scale recruitment functions.\nA proven track record of delivering successful direct hiring strategies within complex, fast-paced environments.\nExperience managing both high-volume and specialist recruitment campaigns simultaneously.\nStrong workforce planning, resource forecasting and recruitment delivery capability.\nExperience leading, coaching and developing high-performing recruitment teams.\nExceptional stakeholder management and influencing skills, with experience working at senior leadership level.\nStrong commercial awareness and a clear understanding of recruitment performance metrics and return on investment.\nAdvanced analytical skills with the ability to interpret, present and influence through recruitment data and insights.\nExperience driving recruitment transformation, continuous improvement and change initiatives.\nStrong knowledge of employment legislation, recruitment governance requirements and GDPR compliance.\nExperience recruiting registered healthcare professionals such as Nurses, Physiotherapists, Occupational Therapists, Paramedics or Pharmacists would be advantageous.\nExperience within health assessment, occupational health, outsourced healthcare services, insurance environments or public sector contracts would be beneficial.\nWhat we offer\nUp to 6% contributory pension scheme\nLife insurance\nCompetitive Salary\n25 days annual leave plus bank holidays. Options for annual leave purchase\nA range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health cash plans, Bupa anytime helpline, free flu vaccines, eye tests and more.\nA fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.\nCompany discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.\nInteresting and enjoyable work.\nCommitted to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.\nOur inclusive recruitment commitment:\nWe prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.\nGuaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.\n\nBan The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).\nFor support with your application, please contact ","description_format":"text","description_chars":6149,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Equity","Hybrid work","Life insurance"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-11-13T20:42:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-13T23:56:13Z"},"pay":null,"html_url":"https://alion.io/job/serco-talent-acquisition-lead","json_url":"https://alion.io/job/serco-talent-acquisition-lead.json","meta":{"generated_at":"2026-11-13T23:56:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":47743,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1779743},"rest":"https://alion.io/mcp/rest/get_company?id=1779743"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fserco-talent-acquisition-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fserco-talent-acquisition-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fserco-talent-acquisition-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/serco-talent-acquisition-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fserco-talent-acquisition-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4281860}},{"tool":"search_jobs","arguments":{"company":"serco.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4281860},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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