{"id":3674394,"url":"https://alion.io/job/serco-technical-compliance-manager","title":"Technical Compliance Manager","company":{"id":1779743,"name":"Serco","domain":"serco.com","url":"https://alion.io/company/serco-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":29,"ghost_share":0,"stale_share":0.034,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salisbury, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":65000,"currency":"GBP","period":"year","gross":null,"usd_annual":87198},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-03T10:17:54Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T07:51:06Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Who we are\nVIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.\nWhat we do\nWe put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.\nLocation: DSTL, Salisbury - on site role\nPermanent, Full time\nSalary: £60,000-£65,000\nJoin us as a Technical Compliance Manager and take a leading role in ensuring the safe, compliant and effective management of one of the UK's most complex and technically demanding Defence estates. Reporting directly to the Head of Technical Services and acting as their deputy when required, you'll provide strategic leadership across compliance, quality, assurance and technical governance activities while managing a diverse team that includes Appointed Persons, Quality professionals and Project Managers.\nThis is a high-profile position where you'll influence operational performance across the Dstl contract, ensuring statutory, regulatory and contractual obligations are consistently achieved. You'll lead the compliance and audit function, provide assurance to internal and external stakeholders, and drive improvements that enhance safety, customer confidence and operational effectiveness.\nWorking closely with operational delivery teams, safety specialists, asset managers, auditors and client representatives, you'll provide the governance, insight and technical leadership required to support critical estate operations. From overseeing compliance reporting and audit programmes through to shaping asset investment strategies and leading continuous improvement initiatives, you'll play a key role in the long-term success of the contract.\nThis is an exciting opportunity for an experienced compliance professional who combines strong technical knowledge with leadership capability, analytical thinking and a passion for driving excellence.\nWhat You'll Bring\nYou'll have significant experience in technical compliance, assurance, quality management or facilities management within a complex operational environment. You'll understand how to balance strategic oversight with practical operational delivery and be comfortable working across multiple disciplines, stakeholders and compliance frameworks.\nA strong analytical mindset is essential. You'll be experienced in managing, interrogating and interpreting complex datasets to identify risks, trends and opportunities for improvement. You'll have the ability to transform technical and performance data into meaningful insight that supports informed decision-making and drives operational performance.\nYou'll possess a detailed understanding of asset lifecycle management and long-term investment planning, with experience supporting maintenance strategies, condition-based decision making and future asset requirements. Experience leading or supporting asset management programmes, lifecycle planning activities or facilities condition assessments will be highly beneficial.\nYour background will include managing compliance frameworks and governance processes within regulated environments. You'll be confident overseeing assurance programmes, monitoring statutory compliance, evaluating risk and ensuring contractual obligations are consistently achieved. Experience applying industry-standard maintenance frameworks and reporting requirements will be important to your success in this role.\nYou'll have proven experience planning, conducting or leading audits and inspections, supported by a thorough understanding of assurance methodologies and compliance management principles. You'll be comfortable acting as a key point of contact during internal and external audits, working collaboratively with stakeholders while providing robust evidence of compliance and operational control.\nStrong report-writing and communication skills are essential. You'll be capable of producing high-quality performance reports, governance documents and executive summaries, presenting complex technical information in a clear and meaningful way for a wide range of audiences, including senior leaders, operational teams and clients.\nYou'll have practical experience using CAFM systems and reporting tools, with the ability to manage data effectively, maintain governance standards and deliver accurate compliance reporting. Strong proficiency in Microsoft Office applications, particularly Excel and reporting tools, is expected.\nA natural relationship builder, you'll be able to influence and engage effectively with clients, supply chain partners, operational teams and senior stakeholders. You'll be confident providing technical advice, challenging constructively where required and building trust through professionalism, credibility and expertise.\nYou'll bring experience leading change initiatives and continuous improvement programmes, with the ability to identify opportunities to enhance compliance, improve customer outcomes and deliver greater operational efficiency. A solutions-focused approach and strong problem-solving skills will enable you to navigate complex challenges while maintaining high standards of governance and performance.\nMembership of, or progression towards membership of, a relevant professional body such as CIBSE, IWFM, IET or a similar institution would be advantageous and will demonstrate your commitment to maintaining professional standards and ongoing development.\nMost importantly, you'll be an organised, commercially aware and highly credible professional who thrives in a leadership role. You'll combine technical expertise with strategic thinking, influence and integrity, ensuring compliance is not only achieved but continuously improved. You'll be passionate about creating robust governance frameworks, driving operational excellence and helping teams deliver safe, compliant and value-driven services.\nThis role is based across Dstl Porton Down and Portsdown West and requires regular site presence. Due to site requirements, applicants must be British nationals, aged 18 or over, and able to obtain and maintain Security Clearance (SC).\nWhat We Offer\n6% employee matched pension contribution\n25 days annual leave\nLife assurance 2x annual salary\nSingle private medical cover\nCompany car/Car allowance\nVIVO Defence Services\nThe role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.\nAt VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.\nWe are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.","description_format":"text","description_chars":7439,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-11-03T10:17:54Z"}],"visa":[],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.888,"p_room":1,"age_days":3,"expected_fill_days":20,"reasons":["conf:5","velocity","win:early","comp:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":87198,"is_top_pay":false},"html_url":"https://alion.io/job/serco-technical-compliance-manager","json_url":"https://alion.io/job/serco-technical-compliance-manager.json","meta":{"generated_at":"2026-11-07T13:00:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15200,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1779743},"rest":"https://alion.io/mcp/rest/get_company?id=1779743"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fserco-technical-compliance-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fserco-technical-compliance-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fserco-technical-compliance-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/serco-technical-compliance-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fserco-technical-compliance-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3674394}},{"tool":"search_jobs","arguments":{"company":"serco.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3674394},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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