{"id":208972,"url":"https://alion.io/job/sereact-strategic-accounts-manager-mfd","title":"Strategic Accounts Manager (m/f/d)","company":{"id":51885,"name":"Sereact","domain":"sereact.ai","url":"https://alion.io/company/sereact","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":83,"open_postings":13,"ghost_share":0,"stale_share":0.462,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Stuttgart, Germany"],"countries":["DE"],"hiring_countries":["DE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":124000,"period":"year","method":"role_country_seniority_unknown","sample_n":164},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-13T16:50:38Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-18T04:57:50Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":65},"description":"Who We Are:\nWe build the intelligence that lets robots sense, reason, and act in the real world-moving beyond the lab and into everyday industrial settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can’t solve. We are on a mission to redefine how physical work gets done, and we’re looking for curious, bold thinkers to help shape the future of robotics with us.\nOverview:\nWe are hiring one of our first Strategic Accounts Managers to own and grow Sereact’s most important customer relationships. You will ensure customers get successful value generation of our AI-powered robotics solutions, drive measurable customer outcomes, and unlock expansion opportunities across Fashion, General Merchandise, E-Grocery, and 3PL customers.\nThis is a hands-on, high-impact role combining strategic account management, customer success, and commercial growth in a fast-scaling AI robotics company.\nWillingness to travel: up to 50%\nYour Responsibilities:\nOwn strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion\n\nAct as trusted advisor to operational and executive stakeholders\n\nDrive customer value realization and ROI through strategic account management\n\nIdentify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals\n\nDevelop tailored go-to-market and account growth strategies, including QBRs and EBRs\n\nPartner with Product, Engineering, and Operations to translate customer needs into roadmap input\n\nHelp build the foundation, processes, and playbooks for Customer Success at Sereact\n\nQualifications:\nEducation and Experience\nStrong understanding of intralogistics, automation, robotics, or industrial tech\n\nExperience managing and growing enterprise or strategic accounts\n\nBackground in a scale-up or fast-growing environment\n\nProven ability to drive commercial expansion and customer outcomes\n\nHigh technical affinity; engineering background a plus\n\nExcellent communication and stakeholder management skills\n\nFluent in English (other languages are a plus)\n\nWhy Join:\nOne of the first hires in a critical customer-facing function\n\nHigh ownership and direct impact on revenue and retention\n\nWork at the intersection of AI, robotics, and real-world operations\n\nCompetitive compensation, and growth opportunities\n\nOur interview plan:\nApplication\n\nTake-home assignment: You’ll work on a short, role-relevant task with clear instructions and a deadline.\n\nCultural fit interview (40 min): A conversation about how you work, what motivates you, and what you’re looking for. Expect CV highlights, your “why,” and time for your questions.\n\nTechnical fit interview (45 min): A deeper dive into your skills and problem-solving approach for this role.\n\nOn-site visit: Meet the team in our office and collaborate on a real challenge similar to the work you’d do here. You’ll also meet a founder; we aim to give you a clear feel for the role and environment.\n\nWhat We Offer:\nWellpass (gym membership\n\nA motivated team and an open corporate culture\n\nFlexible work schedule: Remote or hybrid from the Stuttgart area - design your own working day.\n\nCompany car: An exclusive mobility offer that accompanies you everywhere.\n\nShape the future: Work for a market leader in AI solutions and actively contribute to the further development of our industry.\n\nAttractive remuneration: A competitive salary plus attractive bonus options.\n\nCareer opportunities: Be part of a dynamic scale-up with clear development prospects in a growing industry.","description_format":"text","description_chars":3556,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Growth opportunities","Gym membership"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"},{"name":"Stuttgart","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Robotics AI","Logistics & Warehouse Robotics","Robotic Software & Control Systems"],"lifecycle":[{"event":"open","at":"2026-09-05T08:09:08Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.664,"p_room":0.44,"age_days":64,"expected_fill_days":62,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/sereact-strategic-accounts-manager-mfd","json_url":"https://alion.io/job/sereact-strategic-accounts-manager-mfd.json","meta":{"generated_at":"2026-10-18T06:47:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10105,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51885},"rest":"https://alion.io/mcp/rest/get_company?id=51885"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsereact-strategic-accounts-manager-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsereact-strategic-accounts-manager-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsereact-strategic-accounts-manager-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sereact-strategic-accounts-manager-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsereact-strategic-accounts-manager-mfd"}]}