{"id":1100121,"url":"https://alion.io/job/serenity-mental-health-centers-member-sales-associate","title":"Member Sales Associate","company":{"id":685777,"name":"Serenity Mental Health Centers","domain":"serenitymentalhealthcenters.com","url":"https://alion.io/company/serenitymentalhealthcenters","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workable","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Goodyear, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T21:44:50Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-09-23T18:40:35Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Member Sales Associate\nEmployment Type: Full-Time (On-site)\nSerenity is growing its client-facing team and we're looking for a Member Sales Associate who knows how to make people feel informed, confident in the decisions they're making, and driving the results that matter. This is a high-touch, relationship-driven role with real performance expectations. You'll be the person clients rely on to understand their options, navigate next steps, and feel genuinely supported throughout the process and you'll be measured on how well you move them forward. If you've built your career in premium customer service, hospitality, or any environment where quality and outcomes were both non-negotiable, this role will feel familiar fast.\nWhat You'll Do\nGuide clients through their available options with clarity, patience, and a consultative approach while confidently encouraging them to take the next step \nListen carefully, ask the right questions, and document client information accurately and thoroughly \nWork toward individual KPIs and contribute to team performance goals with consistency and accountability \nHandle objections and hesitations with composure and persistence, redirecting toward solutions without pressure while keeping momentum moving \nCoordinate handoffs between internal teams to ensure the client experience stays seamless \nFollow up with clients to keep momentum moving and ensure nothing falls through the cracks \nWhat You Bring\n2+ years of full-time, high-quality customer-facing experience. Ideally in hospitality, retail, concierge, sales-adjacent, or premium service environments strongly preferred \nA track record of hitting goals or performance targets, and the self-motivation to keep raising the bar \nYou build trust quickly and people feel comfortable with you almost immediately \nYou handle rejection well - you don't take it personally, you learn from it and stay focused on the outcome \nStrong active listening skills - you catch what people mean, not just what they say \nAble to manage a high volume of interactions without letting quality slip \nSome leadership experience or the desire to grow into one - team leads and shift supervisors are encouraged to apply \nSchedule & Compensation\nCondensed work week - three 13-hour shifts \nCompetitive pay \n90% employer-paid medical, dental, and vision coverage \n401(k) retirement plan \n10 PTO days to start, 15 after year one, plus 10 paid holidays \nSignificant growth and promotion potential as Serenity continues to expand \nAbout Serenity\nSerenity is a driven company delivering advanced, evidence-based solutions for clients who are looking for better outcomes. Our client-facing teams are the core of how people experience what we do - and we invest heavily in people who show up, perform, and genuinely care about the clients they serve. If you've spent your career in environments where every interaction mattered, the standard was always high, and you knew how to get results, you'll find this place was built for people like you.\nSerenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.","description_format":"text","description_chars":3152,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Mental Health"],"lifecycle":[{"event":"open","at":"2026-09-21T21:44:50Z"}],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":1,"expected_fill_days":28,"reasons":["conf:0","wave","win:early","comp:brand"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/serenity-mental-health-centers-member-sales-associate","json_url":"https://alion.io/job/serenity-mental-health-centers-member-sales-associate.json","meta":{"generated_at":"2026-09-23T21:54:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}