{"id":3900008,"url":"https://alion.io/job/serrala-remote-junior-site-reliability-engineer","title":"[Remote] Junior Site Reliability Engineer","company":{"id":2308568,"name":"Serrala","domain":"serrala.com","url":"https://alion.io/company/serrala","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"UTC-8 – UTC-7","utc_offset_min":-8,"utc_offset_max":-7},"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":68000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"Terraform","optional":false}],"status":"closed","first_seen_at":"2026-11-07T00:12:47Z","employer_posted_date":null,"last_verified_at":"2026-11-07T06:24:45Z","board_verified":false,"closed_at":"2026-11-07T06:24:45Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Note: The job is a remote job and is open to candidates in USA. Serrala is hiring a Junior Site Reliability Engineer to help build and operate scalable, reliable cloud infrastructure and production systems. The role supports monitoring, incident response, automation, security, and collaboration with platform and development teams for finance automation applications.\n\nResponsibilities\nBridging the gap between traditional software engineering and operations to create highly scalable and fault-tolerant systems\nSupports in providing the monitoring infrastructure and patterns for the monitoring of the business's applications, ensuring standard compliance. - Supports the Site Reliability Engineer in monitoring the engineering department's tools and procedures and promotes their evolution alongside the business's systems\nRegularly checks and monitors alarms, diagnoses symptoms, analyzes root causes, and support to employ preventative measures to avoid reoccurrence of similar issues\nSupports in ensuring of the performance and reliability of the centrally provided infrastructure as clusters and databases\nHandles and resolves incidents and requests with low to mid complexity coming from Dev, MA or GS teams independently\nLearn to investigate and troubleshoot issues related to services\nLearns to understand service and software capacity planning requirements and support to ensure that applications are deployed in a scalable architecture\nContributes to the knowledge base by documenting recurring tasks and problem solutions\nSupports design and development of the business's infrastructure architecture as well as developing automated scripts meant for building development and production environments\nLearn to develop and provision infrastructure-as-code (IaC) scripts for deployment and scaling with Terraform and Ansible\nLearn to automate routine tasks (reduce toil) to improve efficiency and reduce manual intervention\nSupports automated risk-management techniques and help to enables the support of continuous and consistent integration techniques for the development teams\nSupport ensuring compliance with industry standards and best practices\nContributes to the security of Serrala's cloud solution by ensuring hardening and patching of provided infrastructure components, implement security controls and participate in security audits\nSupport to scale infrastructure to accommodate increasing demand\nAssist in driving measurable improvements to the reliability, performance, and efficiency of our production systems through instrumentation, analysis, and implementation of engineering improvements\nLearn to identify bottlenecks and implement solutions to enhance system speed and reliability\nLearn to develop repeatable, low-toil operational practices through the development of automated systems for software delivery, and system failover\nWorks collaboratively and hand-in-hand with the SRE, the platform team, the development teams in creating solutions for the purpose of deploying and monitoring software/applications\nWorks closely with the Site Reliability Engineers in balancing the requirements for performance, cost-effectiveness, and reliability of the CloudOps department\nPerforms similar duties and duties as delegated by the SRE, Senior SRE\nKeeps up with industry best practices, trends, and standards and identifies automation opportunities, designs, and automation solutions that improve Cloud operations and efficiency\nOther duties as assigned\n\nSkills\nBachelor's degree in Computer Science or any other relevant field\nAn equivalent of the same in working experience is also acceptable\nPractical system administrator know how and / or a proven and successful experience developing software solutions\nExperience working with Linux server administration and have a deep understanding of Linux/Unix\nFamiliar with the SRE principles / philosophy as well with the related mindset\nAgile software development methodology, Scrum / Kanban and scaled agile frameworks (Scaled Framework)\nBasic experience in using ticketing system like Jira and wikis like Confluence\nIndustry experience in the relevant field of 0-2 years recommended\n\nBenefits\nMedical, Dental, and Vision Insurance - available to you from your first day of employment\nPaid Parental Leave\n401(k) - dollar for dollar matching up to 4% with immediate vesting and contribution eligibility beginning 30 days from the start of employment\nUp to a $275 monthly reimbursement for phone and internet\nEmployee Assistance Program\nLifeMart - discounts on travel, food, products, and services\nRemote, North America (US & Canada), with a schedule aligned with Mountain (MST) or Pacific Time (PST) business hours\n\nCompany Overview\nSerrala is an international provider of solutions for inbound and outbound payments and related finance processes. It was founded in 1984, and is headquartered in Norderstedt, Schleswig-Holstein, DEU, with a workforce of 501-1000 employees. Its website is https://www.serrala.com.\n\nCompany H1B Sponsorship\nSerrala has a track record of offering H1B sponsorships, with 1 in 2021. 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