{"id":596389,"url":"https://alion.io/job/serval-account-executive-majors","title":"Account Executive, Majors - West","company":{"id":40713,"name":"Serval","domain":"serval.com","url":"https://alion.io/company/serval-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":15,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":61,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":325000,"max":325000,"currency":"USD","period":"year","gross":null,"usd_annual":325000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":true},{"name":"ITSM","optional":true},{"name":"Perplexity","optional":true},{"name":"Vercel","optional":true}],"status":"live","first_seen_at":"2026-07-10T22:26:04Z","employer_posted_date":"2026-07-10","last_verified_at":"2026-10-30T22:54:03Z","board_verified":true,"closed_at":null,"days_open":112,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":112},"description":"Who We Are\nServal is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end - replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.\nAt the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests - they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.\nOur mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer - a system of agents that sits across business functions and runs the workflows that keep modern companies moving.\nWe’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.\nRole Overview\nAs a Majors Account Executive, you'll own Serval's target accounts across large, established organizations that are ready to transform how they work. You'll lead sophisticated, multi-threaded sales cycles with IT, Security, and Operations executives - often spanning multiple teams or business units - to help these companies modernize their workflows through AI automation.\nYou'll collaborate closely with our founders and product team to shape Serval's majors motion, influence roadmap priorities, and define what AI-powered IT looks like at scale. This is a rare opportunity to help build a category-defining company from the ground up.\nWhat You’ll Do\nOwn the full sales cycle across major accounts - from prospecting and stakeholder mapping to close and expansion.\n\nDevelop deep relationships with senior IT, Security, and Operations leaders across large, matrixed organizations, becoming a trusted advisor on automation strategy.\n\nOrchestrate complex buying committees spanning multiple business units or regions, aligning technical, security, and business stakeholders around Serval's value proposition.\n\nDeliver compelling demos and business cases that tie Serval's AI automation to measurable ROI and efficiency gains.\n\nPartner with founders, product, and engineering to influence roadmap priorities and ensure seamless delivery at scale.\n\nCreate repeatable playbooks for Serval's majors motion - deal structure, pricing, and multi-unit expansion strategy.\n\nRepresent Serval at industry events, conferences, and executive briefings (travel as needed, typically once per quarter).\n\nWhat You’ll Need\n6+ years of full-cycle B2B SaaS sales experience, with consistent top-tier attainment.\n\nProven success selling technical or workflow automation platforms into 5-10K employee organizations across multiple stakeholders.\n\nExpertise running sophisticated, multi-stakeholder sales cycles (4-9 months) with VP and C-suite buyers in IT, Security, or Operations.\n\nSkilled in strategic account planning, multi-threading across business units, and executive communication.\n\nHigh-agency operator - thrives in unstructured environments and helps define process rather than follow it.\n\nExceptional presentation, negotiation, and storytelling skills.\n\nBased in or willing to work from our San Francisco HQ five days a week, with regular travel to customer sites and events.\n\nNice to Have\nPrevious experience at high-velocity SaaS companies.\n\nExperience joining or helping scale an early-stage startup (Series A-D).\n\nRecognition for top performance - President's Club, top 10%, or rapid promotions.\n\nFamiliarity with AI, ITSM, or workflow automation categories.\n\nComfort demoing or discussing APIs, integrations, and automation architecture with technical audiences.\n\nWhat We Offer\nImpact: Be a key player in shaping the success of our product and company.\n\nGrowth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.\n\nCulture: Join a culture that values innovation, ownership, accountability, and fun.","description_format":"text","description_chars":4392,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Service & Asset Management","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-10T16:00:55Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3","filings_12m":3,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":172500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.474,"p_room":0.36,"age_days":111,"expected_fill_days":61,"reasons":["conf:0","stale_co","win:tail","crowd:"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":325000,"is_top_pay":true},"html_url":"https://alion.io/job/serval-account-executive-majors","json_url":"https://alion.io/job/serval-account-executive-majors.json","meta":{"generated_at":"2026-10-31T01:59:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2792,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40713},"rest":"https://alion.io/mcp/rest/get_company?id=40713"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fserval-account-executive-majors"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fserval-account-executive-majors"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fserval-account-executive-majors"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/serval-account-executive-majors\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fserval-account-executive-majors"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":596389}},{"tool":"search_jobs","arguments":{"company":"serval.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":596389},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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