{"id":4095216,"url":"https://alion.io/job/serval-account-executive-sled","title":"Account Executive, SLED","company":{"id":40713,"name":"Serval","domain":"serval.com","url":"https://alion.io/company/serval-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":74,"open_postings":18,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":61,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["London, United Kingdom","New York, United States","Austin, United States","Charleston, United States","San Francisco, United States"],"countries":["GB","US"],"hiring_countries":["US","GB"],"hiring_countries_total":2,"salary":{"min":350000,"max":400000,"currency":"USD","period":"year","gross":null,"usd_annual":400000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"FedRAMP","optional":false},{"name":"Salesforce","optional":false},{"name":"AI Agents","optional":true},{"name":"Notion","optional":true}],"status":"live","first_seen_at":"2026-11-11T17:24:54Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T20:59:13Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who We Are\nServal is the AI-native enterprise service management platform that automates the work legacy IT service management tools only track. Our AI agents build the automations that power employee support, then resolve requests against them instantly-helping teams across IT, HR, finance, legal, and beyond automate work within one governed platform.\nCompanies including Fox, Live Nation, Notion, Ramp, and Lucid Motors run on Serval. Headquartered in San Francisco, we’ve raised $277 million from investors including Sequoia Capital, Redpoint Ventures, First Round, General Catalyst, and Elad Gil, most recently a $150 million Series C at a $3 billion valuation.\nWe’re building a team that moves quickly, takes ownership, and wants to make a meaningful impact on how the world’s largest organizations work. Come help us build what’s next for enterprise service management.\nRole Overview\nAs a State & Local Government and Education (SLED) Account Executive, you’ll help build Serval’s public sector business from the ground up. You’ll own target accounts across a functional area, leading long, multi-stakeholder sales cycles with CIOs, CISOs, and IT modernization leaders who are under pressure to do more with less. You’ll work directly with our founders, product, and security teams to define our public sector go-to-market: which agencies we pursue, which contract vehicles and partners we use, and what our path to federal compliance looks like. This is a rare chance to open a new market for a category-defining company.\nWhat You’ll Do\nOwn the full sales cycle, from account planning and opportunity identification through procurement, award, and expansion.\n\nBuild relationships with senior IT, Security, and mission leaders across state agencies, local government, and higher learning, becoming a trusted advisor on AI automation and IT modernization.\n\nNavigate complicated acquisition: map budget cycles, identify funding sources, and position Serval for the right procurement path.\n\nBuild and manage relationships with resellers, systems integrators, and channel partners to extend reach and meet contracting requirements.\n\nDeliver demos and business cases that tie Serval’s automation to measurable mission outcomes, cost savings, and workforce efficiency.\n\nPartner with our security and product teams to understand Serval’s compliance roadmap [e.g., FedRAMP, StateRAMP, IL levels] and communicate that appropriately based on customer demand.\n\nCreate repeatable playbooks for Serval’s public sector motion: territory strategy, partner model, pricing, and contract structure.\n\nRepresent Serval at industry events, agency briefings, and conferences (regular travel within the region, plus [X] trips per quarter).\n\nMaintain disciplined forecasting and pipeline hygiene in Salesforce.\n\nWhat You’ll Need\n6+ years of full-cycle B2B SaaS sales experience, with at least [3-4] years selling directly into state agencies (or equivalent) and consistent top-tier attainment.\n\nProven track record closing public sector software deals, including navigating long procurement cycles (6-18 months) and working through contract vehicles and partners.\n\nEstablished network across SLED IT, Security, or modernization leadership.\n\nWorking knowledge of governmental acquisition processes, budget cycles, and compliance frameworks such as FedRAMP/StateRAMP and NIST.\n\nSkilled in strategic account planning, multi-threading across program offices and stakeholders, and executive communication.\n\nHigh-agency operator who thrives in unstructured environments and helps define processes rather than follow them.\n\nExceptional presentation, negotiation, and storytelling skills.\n\nWilling to travel regularly to customer sites and events.\n\nNice to Have\nExperience as an early or founding seller at a commercial SaaS company entering the public sector.\n\nBackground selling IT service management, identity, security, or automation platforms.\n\nExperience helping a company through FedRAMP or agency ATO processes.\n\nExperience at an early-stage, high-growth startup (Series A-D).\n\nRecognition for top performance: President’s Club, top 10%, or rapid promotions.\n\nWhat We Offer\nImpact: Be a key player in shaping the success of our product and company.\n\nGrowth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.\n\nCulture: Join a culture that values innovation, ownership, accountability, and fun.","description_format":"text","description_chars":4459,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"New York","iso":null,"kind":"city"},{"name":"San Francisco","iso":null,"kind":"city"},{"name":"London","iso":null,"kind":"city"},{"name":"Charleston","iso":null,"kind":"city"},{"name":"Austin","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Service & Asset Management","AI Agents","Public Administration & Local Government"],"lifecycle":[{"event":"open","at":"2026-11-11T20:59:13Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 3","filings_12m":3,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":172500,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":61,"reasons":["conf:1","win:early"],"computed_at":"2026-11-11T22:57:56Z"},"pay":{"stated_usd_annual":400000,"is_top_pay":true},"html_url":"https://alion.io/job/serval-account-executive-sled","json_url":"https://alion.io/job/serval-account-executive-sled.json","meta":{"generated_at":"2026-11-11T22:57:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":45567,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40713},"rest":"https://alion.io/mcp/rest/get_company?id=40713"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fserval-account-executive-sled"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fserval-account-executive-sled"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fserval-account-executive-sled"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/serval-account-executive-sled\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fserval-account-executive-sled"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4095216}},{"tool":"search_jobs","arguments":{"company":"serval.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4095216},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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