{"id":1664105,"url":"https://alion.io/job/servco-customer-relations-associate-2","title":"Customer Relations Associate","company":{"id":2121821,"name":"Servco","domain":"servco.com","url":"https://alion.io/company/servco-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":11,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waipahu, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":19,"currency":"USD","period":"hour","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-07T00:06:40Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"The Customer Relations Associate greets all walk-in customers at Servco Leeward and makes customers feel comfortable by creating a warm and friendly environment.\nResponsibilities:\nGreets and assists customers in a professional and friendly manner upon entrance into the dealership \nReviews dealership calendar daily to be aware of scheduled appointments and deliveries; generates floor activity reports\nProvide customer service, which may include to greet and direct customers, obtain contact information, and documentation of vehicle mileage \nEnsure timely and accurate recording of customer and floor traffic information into daily log\nAnswer incoming phone calls and direct calls or relay messages to appropriate parties\nMaintain professional appearance of showroom and work area \nRequirements:\nHigh school graduate or equivalent\nMinimum 6 months of customer service, receptionist and/or clerical experience\nMust be able to type 35 wpm\nProficient in Microsoft Excel\nDedication to customer service excellence\nExcellent written and verbal communication skills\nMaintain a professional appearance\nWork Schedule: Monday, Tuesday, Wednesday, Saturday from 9:30am - 6:00pm, Sunday from 10:00am - 4:00pm (Thursday/Friday off)\nAt Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. 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